Permanent Full-Time (40 hours)
Monday to Friday 8:00 am – 4:30 pm (flexible); Hybrid
In this role, you will:
- Support employees in enrolling in group benefits plan and group retirement savings plan
- Regularly update HRIS with employees’ group benefit plans, including plan selection and life event changes
- Diarize to follow up with employees when they turn certain milestone ages; update HRIS with benefits plan coverage and produce confirmation letters as needed
- Support the Benefits team with employees on short-term disability and long-term disability claims, consulting with Payroll and Workers’ Compensation Board as needed
- Act as one of the first points of contact for employees on their inquiries, as well as the liaison between Factors Group and Sun Life Financial on employees’ files
- Diploma in Business Administration, Communications, or other relevant discipline
- Experience in a benefits support role (1+ years)
- Proficiency with MS Office (Word, Excel, PowerPoint, Outlook, SharePoint, Teams) and Ceridian Dayforce HRIS
- Ability to learn new computer systems efficiently
- Excellent communication skills (verbal and written) in English
- Strong mathematical skills and numerical accuracy (an asset)
- Strong analytical and critical thinking skills; able to obtain needed information and follow up as necessary to successfully complete tasks (an asset)
- Great benefits (healthcare, health & personal spending accounts, wellness days, Employee & Family Assistance Program)
- Company provided RRSP
- Loyalty share program (based on service length)
- $300.00 per year to spend on company products
- Employee discount pricing
- Free onsite parking
- Bus pass reimbursement
- Exclusive discounts with various vendors
- We’re much bigger than you think, 30+ natural health brands loved across North America
- Proudly Canadian owned & operated and a Certified B Corp company
This position is open to all qualified applicants who are legally entitled to work in the country in which this job is located. Only electronic applications can be accepted. This position will close when a competitive candidate pool has been identified. We thank you all for your applications and a member of our team will contact you soon. All the best!
All Internal applicants will be given priority for consideration for the first five business days that this position is posted. After that five days, Internal applicants will be considered along with all other applicants; however, are guaranteed at minimum a call from the Talent Acquisition team.
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