Come join the team and start a rewarding career with Marnics Mobile!
Marnics Mobile is a locally owned family business based out of Thunder Bay, ON. We specialize in smartphones, tablets, computers & console Repairs/Sales. Our goal is to provide everyone with the best quality repairs at an affordable price, with the fastest turnaround times!
Job Description:
We are looking for a Full-time Store Manager for our Kenora location. The Store Manager is responsible for overseeing the daily operations of their store performed by both the sales and Repairs. It is their responsibility to ensure the store operates smoothly and effectively, and work towards exceeding sales targets provided by the District Manager.
We want someone who…
- Possesses foundational sales knowledge and excellent customer service skills
- Proven successful experience as a manager in a sales setting
- Has excellent communication and interpersonal skills
- Powerful leadership skills
- Customer management skills
- Strong organizational, communication, and interpersonal skills
- Has experience working in sales and exceeding targets
- Is driven and ambitious
- Has minimum of 1+ years in a management role
- Has minimum of 1+ years working in Sales
- Experience with Smartphone Repairs
Key Duties & Responsibilities:
- Manage and enforce the Planogram of store front layout
- Manage the tills, cash, bank deposits, and withdrawals for the location
- Performing opening and closing procedures
- Enforce and be accountable for inventory counts
- Work with Upper Management to Reconcile the following on a periodic basis: purchase orders, estimates, transfer orders, invoices, etc.
- Hit Key Metrics with bonus for the Store Each month. Promote and motivate store staff to achieve monthly store sales targets
- Enforce duties of the sales lead and repair lead. Provide feedback to staff in order to help them achieve their targets and become better salespeople/technicians
- Keep store stocked with essentials such as garbage bags, toilet paper etc.
- Keep store clean and tidy
- Enforce Health and safety
- Scheduling all staff at the store within the allocated labor budget
- Receive inventory transfers and Purchase orders on a timely basis
- Handle all escalated customer service issues
- Complete performance reviews for all direct reports/store staff on a monthly basis
- Ensure high levels of customer satisfaction
- Engage in monthly performance reviews with the district Manager
What We Offer:
- Great career growth opportunity
- Incentives and a bonus structure
- Health care benefits, including dental care
- Employee Discounts
Job Types: Permanent, Full-time
Additional pay:
- Bonus pay
Benefits:
- Dental care
- Employee assistance program
- Extended health care
- Life insurance
- Store discount
Schedule:
- 8 hour shift
- Day shift
- Weekend availability
Ability to commute/relocate:
- Kenora, ON, reliably commute or plan to relocate before starting work (required)
Experience:
- sales: 1 years (required)
- smartphone repairs: 1 year (preferred)
- Work Location: In person
