Secretary/Receptionist for Auto Repair Shop

Job Overview
We are seeking a dedicated and organized Receptionist/Secretary to join our team. The ideal candidate will be the first point of contact for our clients and visitors, providing exceptional customer service and administrative support. This role requires a proactive individual who can manage multiple tasks efficiently while maintaining a professional and friendly demeanor.

Duties

• Answer and direct phone calls and emails professionally
• Schedule and confirm customer appointments
• Greet customers and assist with inquiries
• Maintain accurate customer records and repair orders
• Process invoices, payments, and basic bookkeeping tasks
• Keep record of office and shop supplies as needed
• Communicate effectively between customers and mechanics
• Keep the office area clean and organized
• Proofread documents for accuracy and clarity before distribution.
• Maintain organization through effective filing systems and inventory management
• Collaborate with team members to ensure smooth office operations.

Skills

• Exceptional phone etiquette and customer service abilities.
• Strong communication and interpersonal skills
• Strong computer literacy with the ability to learn new software quickly.
• Strong typing skills with a focus on accuracy.
• Strong math skills when processing payments.
• Excellent organizational skills with attention to detail.
• Effective time management skills to prioritize tasks efficiently.
• Bilingual abilities are a plus for effective communication with diverse clientele.
• Basic understanding of automotive terminology is a plus

Requirements:

• High school diploma or equivalent
• Previous administrative or receptionist experience preferred
• Professional appearance and positive attitude

Job Type: Part-time

Pay: From $17.20 per hour

Expected hours: 20 – 35 per week

Benefits:

• On-site parking

Ability to commute/relocate:

• Mississauga, ON L5T 1A3: reliably commute or plan to relocate before starting work (preferred)

Application question(s):

• What languages do you speak?

Work Location: In person