Overview
We are seeking a friendly, organized, and professional Salon Receptionist to join our dynamic team. As the first point of contact for our clients, you will be responsible for creating a welcoming atmosphere and delivering exceptional customer service. This role is ideal for someone who is passionate about the beauty industry, enjoys interacting with people, and can handle multiple tasks with ease.
Key Responsibilities
- Greet clients warmly and ensure a positive experience throughout their visit
- Manage appointment scheduling, confirmations, and changes using Fresha (our salon booking software)
- Accurately track and report daily sales totals at the end of each shift
- Handle payments and maintain accurate cash handling procedures
- Assist with retail sales, product merchandising, and occasional product demos
- Promote salon services and products through effective upselling techniques
- Keep the reception and waiting areas clean, organized, and inviting
- Answer phone calls and emails with professionalism, responding to inquiries and booking appointments
- Collaborate with stylists and management to ensure smooth day-to-day operations
- Utilize technology for inventory and sales tracking as needed
Job Types: Part-time, Casual
Pay: $17.20 per hour
Expected hours: 18 – 27 per week
Benefits:
- Flexible schedule
- On-site parking
- Store discount
Experience:
- Customer service: 1 year (preferred)
Work Location: In person
Expected start date: 2025-09-08
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