Position Summary
(Full-Time Term ending March 31st 2026)
The term Family Support Coordinator will provide direct services to families through visits to client’s homes, assessments, service planning, crisis intervention, case management and Family Support Worker coordination. The Coordinator may provide program Intake coverage or other program coverage. The Coordinator also provides direct supervision to the In-Home Family Support Workers assigned within their case load, including support and coaching for optimal performance.
Responsibilities
- Through frequent phone contact and home visits, perform ongoing comprehensive assessments of family needs, coordinate appropriate Family Support Worker to fit the client needs and develop an appropriate service plan.
- Supervise Family Support Workers within assigned case load, providing schedule details, coaching, guidance and childcare strategies, feedback, performance assessments and performance management.
- Perform case management, referrals, and advocacy work on behalf of the clients with other service providers.
- Conduct home visits to follow up client progress and to ensure high quality of service provision.
- Assess for imminent risks to client family and Support workers. Develop a safety plan and/or referral to appropriate service to address imminent risk.
- Complete Intake and initial assessments when assigned.
- Communicate within the agency and to community to improve access to suitable programs.
Education and Experience
- Bachelor of Social Work degree is required, with current registration with the Manitoba College of Social Workers.
- Minimum of two years’ related experience working in the social services sector with children, youth
and/or parents impacted by poverty, trauma, mental illness, intimate partner violence, child welfare involvement, addictions, disability, racism and colonization. - Mental Health First Aid is required
- Case management and service planning experience is required.
- Deescalating Potentially Violent Situations or Non-Violent Crisis Intervention training is an asset.
- Experience working together with parents to build and strengthen parent-child relationships.
- Experience identifying and reporting indicators of child abuse or a child in need of protection.
Knowledge, Skills and Abilities
- Knowledge of attachment theory and child development.
- Knowledge and understanding of the impact of poverty, trauma, mental health-related issues, domestic violence, child welfare involvement, addictions, disability, racism and colonization on the functioning of families
- Knowledge of local community needs and resources is required
- Demonstrated problem solving and crisis/risk assessment and intervention skills is required
- Demonstrated communication and conflict management skills including writing skills, listening and observation skills.
- Demonstration of cultural competency to work effectively and respectfully with people from different cultures and diverse backgrounds, including consideration of how social, historical contexts and imbalance of power have impacted people’s experiences.
- Ability to practice cultural humility; acknowledging oneself as a learner when understanding others’ personal experiences, as well as demonstrating a commitment to lifelong learning and self-reflection.
- Ability to work evenings, as required by client service needs. Occasional weekend work required.
- A valid driver's license and access to a reliable vehicle is an asset for travel throughout the City of Winnipeg.
At Family Dynamics, your well-being is our priority:
Supporting others also means supporting our team. We have you covered!
Positive and supportive work environment including active committees:
- Workers Health and Safety;
- Diversity, Equity and Inclusion
- Psychological Health and Safety
- Manitoba Government Employees Union
Family Dynamics is committed to a diverse, inclusive and equitable workplace environment. We welcome applications from all women, racialized persons, indigenous persons, persons with disabilities and 2SLGBTQ+ persons to confidentially self- identify at the time of application. Applicants can request reasonable accommodations through all aspects of the selection and recruitment process. Please contact HR at [email protected] to make those arrangements.
As a condition of employment, applicants will be required to provide a satisfactory criminal records check, including vulnerable sector search, and child abuse registry check, within 6 months of the present date.
We thank all applicants for their interest, but only those selected for an interview will be contacted.
If this opportunity is of interest to you, please apply below:
