LOCATION
HWY 427 and Dundas – Etobicoke
WILL TRAIN RIGHT CANDIDATE-ENGLISH REQUIRED
Customer Service Representative
Job Description:
- Provides a high level of customer service.
- Ensures compliance with operational policies and procedures.
- Communicates effectively with both internal and external contacts and proficiently applies computer/technical skills.
- You must be able to respond to telephone booking of calls and promptly assigned
Main Responsibilities:
- Respond to internal and external (customers)
- Display professional and friendly demeanour at all times with customers, contractors personnel and co-workers, even under the most challenging circumstances.
- Listen and address internal and external questions or concerns in an appropriate manner.
- Accurately and promptly communicate to customers and suppliers all situations or concerns according to prescribed policies and procedures.
Desired Skills & Experience:
- Experiences with Microsoft Office and Windows applications required.
- Clear and proficient verbal and written communication in English.
- Advanced computer skills with relevant applications.
- Ability to achieve performance criteria and apply industry knowledge.
- Ability to communicate with and retain at risk customers.
- Ability to work under pressure and must be able to multi task
Job Type: Full-time
Benefits:
- Dental care
- Life insurance
Work Location: In person
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