Job Overview
We are seeking a Customer Service Representative to join our team. The ideal candidate will be fluent in English and possess excellen communication skills, and have a passion for providing exceptional customer service.
Responsibilities
- Handle incoming customer inquiries via phone, email, and chat
- Provide information about products and services
- Assist customers with order placement and product-related questions
- Upsell products and services to increase sales revenue
- Perform data entry tasks accurately and efficiently
- Maintain a high level of professionalism and phone etiquette at all times
Experience
- Proven experience in customer service or a related field
- Ability to communicate effectively in English.
- Strong sales skills with a focus on upselling
- Proficient in data entry and CRM software
- Multilingual abilities are a plus
Join our team today and embark on a rewarding career where you can utilize your language skills and passion for customer service to make a difference!
Please add your linkedIn profile to your resume.
Job Types: Full-time, Part-time
Pay: Up to $17.26 per hour
Expected hours: 30 – 50 per week
Schedule:
- Evening shift
- Monday to Friday
Education:
- Secondary School (preferred)
Work Location: In person
