Our retail business is looking for a skilled problem solver to join our team as a Customer Service Representative. We need an enthusiastic individual who can listen to customer service issues and then offer a unique and innovative solution to each problem. The successful candidate for this role will have a strong command of the company’s customer service policies, and be well-trained in product knowledge that can be critical for offering quick and accurate assistance to customers.
The ability to multi-task, while maintaining complex schedules and managing administrative support, is essential in this position. The ideal candidate for this job is resourceful, a good problem solver and organized. Assuring a steady completion of workload in a timely manner is key to success in this position. Some accounting or inventory experience would be an asset.
Full time customer service/administrative assistant available at a medical supplies store. We are looking for someone to work 30 hours per week, Monday thru Friday from 9:30 AM-4:00 PM. Starting wage will be dependent on experience. We are looking for someone with the following attributes/skills;
Job Type:Full Time
Responsibilities and Duties
- Excellent problem solving skills
- Takes ownership and pride in their job
- Creativity
- Takes direction well
- Able to meet dead lines
- Efficient in MS Office
- Strong ability to multi-task
- Excellent organizational skills
- Exceptional customer service skills
- Excellent phone etiquette
- Must be a team player, but have the ability to work on their own
- Must be reliable and punctual
- Ability to take initiative
- Business casual attire
- Must be able to pass a criminal record check
- Must be physically capable of going up and down the stairs several times a day
- Handle receiving of inventory
- Ability in social media
- Implement and monitor programs as directed by management, and see the programs through to completion
- Generate memos, emails and reports when appropriate
- Maintain office supplies by checking inventory and order items
- Respond to questions and requests for information
- Answer incoming calls and assume other receptionist duties when needed
Job Types: Full-time, Permanent
Pay: $19.00-$21.00 per hour
Benefits:
- Extended health care
Flexible language requirement:
- French not required
Schedule:
- Monday to Friday
Education:
- Secondary School (preferred)
Experience:
- customer service: 2 years (required)
Work Location: In person
