Clinic Administrative Support
BC Centre for Disease Control, Vancouver
Are you efficient and organized, with strong attention to detail? Help our clinic run effectively, so we can in turn provide the Support our clinic staff so we can in turn provide the best possible
What you’ll do
- Input client information, maintain registers, assign file numbers, updating manuals, and prepare medical, legal, and other reports, charts, tables, letters, presentation material and newsletters. Prepare and distribute meeting minutes. Distribute documents and files as requested.
- Gather and compile information such as client information statistics. Set up and maintain numeric, alphabetical, and subject filing systems, indexing files, and materials to be filed and conduct file searches. Reply to routine correspondence.
- Operate a multi-line switchboard or phone, and direct calls, receive and relay messages, and receive and direct visitors.
- Answer general inquiries.
- Receive, sort and distribute incoming and outgoing mail, faxes, internal correspondence, and courier documents. Sign for receipt of packages and shipments.
- Assist with client intake by obtaining information, completing documentation, and summarizing information. Schedule and confirm clients, send out appointment reminders, and establish and maintain clinic flow.
- Receive, record, check, and balance financial transactions including receiving payments and issuing receipts.
- Place purchase orders, receive supplies, check invoices against orders and goods received, store and distribute supplies.
- Prepare and package supplies for shipping; contact couriers and prepare waybills.
- Perform other related duties as assigned.
What you bring
- Post-secondary graduation from a recognized business or secretarial program supplemented by a course in medical and or scientific terminology or a relevant combination of education and training.
- Three (3) years administrative experience in a medical / scientific environment.
- An understanding of department terminology (medical, scientific, research or information technology).
- Computer literacy with software programs for word-processing, presentation, spreadsheets, databases, browsers and e-mail.
- Demonstrated problem solving, customer service, sound judgment, organization and strong interpersonal skills.
- An ability to type at least 50 words per minute.
- A demonstrated ability to interact with BCCDC staff, university faculty, health officials, contractors and the general public. Effective oral and written English communication skills.
- A high degree of accuracy, attention to detail and independent error checking.
- Ability to prioritize projects to meet deadlines.
What’s in it for you
BC Centre for Disease Control (BCCDC) is part of the Provincial Health Services Authority (PHSA). Every PHSA employee enables the best possible patient care for our patients and their families. Whether you are providing direct care, conducting research, or making it possible for others to do their work, you impact the lives of British Columbians today and in the future. That’s why we’re focused on your care too – offering health, wellness, development programs to support you – at work and at home.
- Join one of BC’s largest employers with province-wide programs, services and operations – offering vast opportunities for growth and development.
- Access to more than 2,000 in-house training programs.
- Enjoy a comprehensive benefits package, including municipal pension plan.
- Flexible work options including flextime, work locations and job sharing (eligibility will vary)
- 12 annual statutory holidays with generous vacation entitlement and accruement.
- Perks include onsite fitness classes and discounts to 350 BC-wide recreational programs, travel, technology, car and bike sharing, and more.
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What we do
BC Centre for Disease Control (BCCDC) bccdc.ca is dedicated to preventing and controlling communicable disease and promoting environmental health for the province. BCCDC is part of the Provincial Health Services Authority (PHSA).
PHSA plans, coordinates and evaluates specialized health services with the BC health authorities to provide equitable and cost-effective health care for people throughout the province. Our values reflect our commitment to excellence and include: Respect people – Be compassionate – Dare to innovate – Cultivate partnerships – Serve with purpose. Learn more about PHSA and our programs: jobs.phsa.ca/programs-and-services
PHSA is committed to employment equity and hires on the basis of merit, encouraging all qualified individuals to apply. We recognize that our ability to provide the best care for our diverse patient populations relies on a rich diversity of skills, knowledge, backgrounds and experiences, and value a safe, inclusive and welcoming environment.
