Join Our Team!
The Physio Studio Health and Wellness Center is looking for a friendly and organized Client Service Coordinator to be the welcoming face of our physiotherapy clinic. If you’re passionate about providing exceptional customer service and supporting a team dedicated to health and wellness, we want to hear from you!
What We Offer:
- A positive and collaborative work environment
- Opportunities for professional growth and development
- Flexible scheduling options
- Access to ongoing training and professional development
Key Responsibilities:
- Greet clients warmly and ensure a positive experience from the moment they enter
- Manage phone calls, scheduling, emails, and appointment confirmations
- Manage a comprehensive and accurate intake process during the patients' initial clinic visit and throughout the treatment plan
- Aid patients in completing paperwork at the clinic to prevent errors and ensure accurate information
- Assist with administrative tasks, including direct billing to insurance companies and keeping track of payments
- Bill to auto insurance companies for “Motor Vehicle Accident” (MVA) patients
- Work directly with the “Workers Compensation Board” (WCB) to assist injured patients
- Perform general administrative tasks such as filing, faxing, and scanning documents
- Support the team with any additional duties as needed
- Familiarity with the “Jane App” software system is considered an asset
Qualifications:
- High school diploma, G.E.D., or equivalent
- Proficient in computer operations and data entry
- Flexibility and adaptability to change
- Previous experience in a receptionist or administrative role preferred
- Excellent communication (verbal/written) and interpersonal skills
- Strong organizational abilities and attention to detail
- Prior experience in a physiotherapy clinic setting and utilizing Jane software is an asset but not a requirement
Why Join Us?
Becoming a part of The Physio Studio means joining a dedicated team that values your contributions. We are committed to providing a supportive atmosphere where you can thrive and grow.
Ready to be the first point of contact for our clients? Apply today!
To apply, please submit your resume along with a brief cover letter highlighting your experience and enthusiasm for this role. You can also email your resume to [email protected].
Job Types: Full-time, Part-time, Permanent
Pay: From $16.50 per hour
Benefits:
- Casual dress
- Flexible schedule
- On-site gym
- On-site parking
- Store discount
Education:
- Secondary School (required)
Experience:
- Computer operation: 1 year (required)
Work Location: In person
Expected start date: 2025-07-23
