Join our growing team of highly skilled experts, shaped by a 30 year history of excellence.
Triumph is looking for team members driven by unwavering dedication to safety and dedicated to the delivery of quality work without compromise.
Responsibilities
- Receive incoming calls and responding to customer needs
- Ensures work has been performed to customer’s expectations and performs follow-up with the customer, as needed
- Reviews labor scheduling to align crews to the appropriate customer and service need
- Updates service software with all relevant information
- Assists with creation of T&M quotations, as needed
- Dispatching and scheduling calls to crews
- Co-ordinate and manage multiple crews
- Communicate instructions to crews on a daily basis
- Organize crews with proper equipment, and materials
- Administrative support to Office Manager and Owners of the company
- Perform purchase orders for parts and units
- Coordinate and distribute customer notifications/mailings
- Perform data entry; responsible for maintaining the department’s filing system
- Customer relations
- Perform all other duties as assigned
Skills and Experience
- Highly organized and flexible, willing to take on new challenges
- Strong skills to effectively communication with both internal and external
- Efficient time management with the ability to multi-task, prioritize and meet deadlines
- Strong work ethic with ability to work as part of a team and independently
- Strong problem solver, and follow-up skills
- Minimum of two (2) years of Construction service industry experience with service/or scheduling
- Strong computer skills including the Microsoft Office suite of products and in-house systems (Excel, Word, Outlook, PowerPoint, Dataforma, Procore)
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