At Scholars of Burlington South, we’re more than just a tutoring centre—we’re a trusted educational partner for families. Our mission is to help students build confidence, develop strong academic habits, and reach their full potential. As a Centre Growth Manager, you will play a pivotal role in building our community, supporting families, and leading the day to day operations that help students thrive.
Key Responsibilities
1. Client Experience & Retention
Serve as the primary relationship builder with families, ensuring warm welcomes, clear communication, and a premium client experience Conduct enrollment meetings, consultations, and progress check ins with parents Track student success stories and use this data to support renewals and program adjustments Proactively manage retention efforts, ensuring high client satisfaction and ongoing engagement
2. Business Development & Community Outreach
Identify and follow up with new leads via phone, email, and in person outreach Develop partnerships with local schools, parent councils, and businesses Represent Scholars at community events and identify opportunities for local visibility Execute growth campaigns (e.g., email campaigns, referral drives, school visits)
3. Centre Operations & Organization
Coordinate student tutor scheduling to ensure optimal learning and tutor coverage Manage enrollment paperwork, billing accuracy, and maintain up to date student records Ensure the centre is organized, welcoming, and fully resourced Oversee inventory and supplies, and liaise with head office as needed
4. Team Support & Training
Assist with onboarding, training, and coaching tutors to ensure quality instruction and alignment with Scholars standards Foster a collaborative and energetic teaching environment Step into sessions as needed to ensure continuity and coverage
Who You Are
A natural communicator who thrives on building relationships and delivering great service Highly organized and skilled at managing people, schedules, and processes Experienced in customer service, education, team leadership, or business development Comfortable with sales conversations and communicating value without pressure Tech savvy and comfortable learning new systems (e.g., scheduling tools, spreadsheets, CRM platforms) Fluent in French is a strong asset, but not required
Core Values
Integrity & Trust You follow through, do the right thing, and are honest with families and staff Care & Connection You put people first and build genuine relationships Growth Oriented You seek improvement, embrace challenges, and bring energy to growing our community Excellence in Execution You pay attention to detail, stay organized, and deliver a smooth experience Inclusivity You help create a centre where every child and family feels valued
Why Join Scholars Burlington South?
Be a key driver of growth at a high impact education centre Work alongside a passionate and supportive team Enjoy autonomy, purpose, and flexibility in your role Grow your career in education, business development, and leadership Competitive hourly wage with performance based opportunities for advancement
Ready to Lead and Grow With Us? If you're driven, personable, and excited to make a difference in your community, we want to meet you!
Job Type: Part-time
Pay: $19.52-$24.85 per hour
Expected hours: 24 – 40 per week
Benefits:
- Company events
- On-site parking
- Profit sharing
- Stock options
Language:
- French (preferred)
Work Location: In person
