Are you looking for part time work with a flexible schedule , then look no further.
At Sodexo Live!, we take pride in crafting exceptional events at the most prestigious
venues on the planet and creating lasting memories for fans, visitors, guests and team
members. Working with Sodexo Live! is more than a job; it's a chance to be part of
something greater. Here, you'll build a career where 'everyday' is anything but normal.
Our experiences are unique, and so are our people. Bring your personality, your
background and your desire to delight others. In return, we'll give you all you need to
thrive. After giving it all, you'll return home knowing that you've played your part in
creating a truly unforgettable moment.
- 2022 Forbes Best Employer for Diversity
- 2022 Front Office Sports Best Employers in Sports
- 2022 Disability Equality Index (DEI) Perfect Score
Built and owned by the people of British Columbia, BC Place Stadium has a proud history
in this province welcoming more than 35 million guests to thousands of events since
opening in 1983. Events and activities hosted at BC Place contribute significantly to the
quality of life of all B.C. residents, while generating significant economic stimulus, job
opportunities and community benefit for all British Columbians
Key Responsibilities:
- Answer and manage incoming phone calls from suites attendants and customers to take orders or respond to basic inquiries in a professional manner.
- Accurately enter phone orders from suite guests or attendants into the POS (EZP) system to ensure kitchen staff and liquor room attendants receive and prepare orders promptly.
- Ensure accurate and timely processing of all phone orders to support smooth back-of-house service during events.
- Communicate effectively with suite attendants and supervisors to ensure accurate and timely billing processes.
- Follow established procedures for verifying credit card transactions, ensuring accuracy, compliance, and proper authorization.
- Accurately review, consolidate, and process Banquet Event Orders (BEOs) and invoices for final guest billing.
- Ensure all guest transactions, final bills, and credit payments are completed and verified before the guest leaves the suite after each event.
- Prepare and finalize guest bills, maintaining thorough documentation for all charges.
- Maintain organized and accurate transaction records and supporting documents.
- Keep the cashier office clean and orderly, ensure computers are properly shut down at the end of the shift, and secure all customer information to protect data privacy.
- Remain primarily stationed in the cashier office, seated, while managing tasks and providing back-of-house support.
- Assist with general office and event-related administrative duties as needed.
Qualifications:
- High school diploma or equivalent required.
- Prior experience in cashiering, call handling, or administrative roles an asset.
- Excellent attention to detail and accuracy in financial and order-related processes.
- Strong phone etiquette and interpersonal communication skills.
- Comfortable working independently in an office-based, event-driven environment.
- Familiarity with POS systems or order/invoice processing tools is a plus.
- Must be available for varied shifts including nights and weekends and late evenings.
- Other duties as assigned.
Job Type: Casual
Pay: $18.00 per hour
Expected hours: 4 – 20 per week
Work Location: In person
