What does Swish do?
Swish is a Canadian company, family-owned-and-operated since 1956. Coast-to-coast, our communities should feel confident that the spaces they work and live in are clean and hygienic. That’s why we are Canada’s source for quality cleaning supplies and equipment. With solutions as diverse as our customers’ needs, Swish offers custom, professional grade, environmentally friendly solutions in a wide variety of product and service areas including: Hand Hygiene, Surface Disinfecting, Kitchen/Laundry/Warewash, Floor Care and Matting, Cleaning Tools and Powered Equipment, Safety and PPE, and more.
Serving Vancouver, the Lower Mainland, and surrounding area, the Business Development Manager is responsible for growing the Swish brand by facilitating new business growth and onboarding new customers through the actions of prospecting and strategic sales planning. In this role, key areas of focus and responsibility involve the research of industry, market, and territory trends combined with continued development and execution of sales strategies. The Business Development Manager serves as the primary contact for customer decision-makers and ultimately creates the entire sales experience for those prospective customers, from lead generation to onboarding.
What does a Business Development Manager do?
- Develop Deep Expertise: Understand and articulate Swish’s Value Proposition to prospective customers. The ultimate goals are to grow sales, revenue, and margin for our business and deliver valuable products, knowledge, and service for our customers’ businesses.
- Sell with Integrity: Employ a consultative approach, establishing and maintaining trust-based relationships with prospective customers, guiding them through the entire sales process in an attempt to win their business and deliver value to them.
- Research, analyze, and identify new potential customers and develop targeted sales plans to increase our customer base in a variety of industries and territories.
- Prospecting and qualifying. Calling and visiting. Sharing your expertise via business assessments and product demonstrations.
- Work with cross functional teams internally (Operations/Logistics, Customer Service, Inside Sales) and externally (manufacturers, vendors, suppliers) to generate creative and persuasive solutions to our customers’ challenges.
- 3+ years of prior sales experience in a B2B sales role, preferably in a distribution environment.
- Self-motivated, entrepreneurial attitude and an ability to engage and influence key decision-makers with your presentation and communication skills.
- Business and financial acumen, experience with sales forecasting, opportunity management and customer planning.
- Ability to clearly articulate business drivers, understand key financial and total cost of ownership concepts with all levels of the organization.
- Ability to utilize sales process to uncover customer objections/concerns and determine appropriate solutions.
- End use market experience with education, healthcare, facilities management, hospitality and government is an asset.
- Demonstrated presentation and communication skills.
- Attention to detail.
- Strong computer skills and the ability to work with emerging technologies and technical concepts.
- A valid driver’s license and the ability and motivation to travel locally for work.
- Membership in the Swish family - we treat our employees with integrity and always have, since 1956.
- Competitive base salary PLUS commissions and additional compensation for travel.
- Flexible hybrid working arrangements. Let us know what works best for you!
- Access to hundreds of perks from the Home, Wellness, Travel, Fashion, and other industries.
- Unlimited training and development with an industry-leading brand.
- Excellent company-paid benefits, including:
- Extended Health & Dental Care
- Employee Assistance program
- Company contributions to your Registered Retirement Savings Plan
Swish Maintenance Limited is committed to providing accessible employment practices that are in compliance with the Accessibility for Ontarians with Disabilities Act (‘AODA’). Should any applicant require accommodation through the recruitment and selection process, please inform Human Resources.
Pre-Employment Screening: The Swish Group of Companies is committed to maintaining a safe and secure work environment. As a condition of employment, candidates may be required to undergo a criminal record check, including in cases where such checks are mandated by clients as a requirement for access to their sites or properties. For roles involving the operation of a motor vehicle, a valid driver’s license and a satisfactory driver’s abstract will also be required.
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