We acknowledge that we live, work, and play on the traditional, ancestral, and unceded tm̓xʷúlaʔxʷ (land) of the syilx/Okanagan people, who have resided here since time immemorial. The RDCO honours and respects the deep connection the syilx/Okanagan Nation has to this land.
The Regional District of Central Okanagan is home to a dedicated team committed to serving our vibrant and growing community. Located in the heart of the Okanagan Valley—one of British Columbia’s most desirable places to live—we enjoy a lifestyle that blends natural beauty, outdoor recreation, and a strong sense of community.
We offer a comprehensive compensation package that includes competitive pay, extended health, dental and vision benefits, paid vacation, participation in the Municipal Pension Plan, and ongoing professional development. Additional perks such as on-site parking, opportunities for career advancement, and a focus on work-life balance make the RDCO a great place to build a meaningful career while making a positive impact.
The Regional District of Central Okanagan is home to a dedicated team committed to serving our vibrant and growing community. Located in the heart of the Okanagan Valley—one of British Columbia’s most desirable places to live—we enjoy a lifestyle that blends natural beauty, outdoor recreation, and a strong sense of community.
We offer a comprehensive compensation package that includes competitive pay, extended health, dental and vision benefits, paid vacation, participation in the Municipal Pension Plan, and ongoing professional development. Additional perks such as on-site parking, opportunities for career advancement, and a focus on work-life balance make the RDCO a great place to build a meaningful career while making a positive impact.
Administrative Assistant - Development Services
Kelowna
Overview
The ideal candidate for this role has a certificate or diploma in Office Administration and 1 year of experience. You must be customer service focused with good judgement, have strong organization and time management skills, and be proficient in MS Word, Excel, Outlook, and Powerpoint. Working knowledge of Vadim, City Reporter, ArcMap, and Adobe is an asset. It is essential for you to have excellent communication and interpersonal skills and be able to work within a team environment.
The Administrative Assistant - Development Services is responsible for support services relative to the day-to-day operation of Planning and Inspections Services and assisting the Regional Planning Specialist and Manager, Regional Planning with the completion of activities and projects to support the mandate of the Department.
Responsibilities
1. Provide front line service for Development Services including:
- Front counter reception, telephone, e-mail enquiries (ensure enquiries are directed and addressed in a timely manner).
- Respond to inquiries and complaints by providing information regarding regulations, bylaws, and legislation.
- Provide information on development applications, building permits, and business licences.
- Support staff and clients through scheduling appointments for pre-application meetings and assessing inquiries to provide guidance and information accordingly.
- Prepare and distribute correspondence.
2. Provide administrative support to Development Services including:
- Receive and process applications, permits, and licences.
- Draft bylaws and referrals.
- Research sections of bylaws, BC Building Code, and Local Government Act.
- Records management.
- Track invoices, bills, collections, contracts and bonding.
- Process invoice coding and cost centres.
- Enter monthly purchase card information.
- Assemble monthly statistics.
- Organize department meetings, agendas, and PowerPoint presentations.
- Record minutes.
3. Related responsibilities include:
- Organize Public Hearings, composing and circulating public notices, agendas and advertisements.
- Prepare referrals by researching, gathering information, and drafting materials.
- Provide support to members of Regional Board committees (e.g. PAC, AAC and ECAC). Includes attending evening meetings.
- Issue civic address records for new properties and clarify existing addresses.
- File Land Title documentation.
4. Projects or initiatives assigned by the Director or Manager.
Qualifications
Training and Experience Required:
Certificate in Office Administration.
Minimum one year in a related position.
Valid BC Driver’s Licence.
Knowledge, Skills and Abilities Required:
Proficient in Word, Excel, Outlook, PowerPoint.
Working knowledge of Adobe, ArcMap, Vadim and City Reporter.
Working knowledge of online development inquiry system or other application processing portal.
Keyboarding speed 50 WPM.
Creating and maintaining databases.
Recording meeting minutes.
Strong organization and time management skills.
Excellent interpersonal, communication and problem solving skills.
Customer service focused with courtesy and good judgement.
Knowledge of building and zoning bylaws
Employment Level
Full-time
Wage
$35.27 /Hour
Work Conditions
Physical Effort: Occasional lifting and carrying of office supplies. Intermittent keyboarding for up to 50% of the workday.
Physical Environment: Office environment.
Mental Stress: Meeting deadlines with regular
interruptions in workflow, dealing with the public, high volumes of calls, multitasking and meeting deadlines.
Sensory Attention: Periods of concentration required for detailed office administration duties while dealing with interruptions. Assessment of public for potential problem situations.
Additional Information
This is a CUPE Local 338, full-time, continuous position with a schedule of Monday to Friday, 8:00 am to 4:00 pm.
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