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Administrative Assistant

Toronto Transit Commission
$77,259 - $96,587 a year
Toronto, Ontario
Full time
20 hours ago
JOB INFORMATION
Requisition ID: 11742
Number of Vacancies: 1
Department: Light Rail Transit Operations Department (20000060) - Light Rail Transit Operations-Department (30000397)
Salary Information: $77,259.00 - $96,587.40
Pay Scale Group: Level 7
Employment Type: Regular
Weekly Hours: 35 Off Days: Saturday / Sunday Shift: Day
Posted On: August 21, 2025
Last Day to Apply: August 29, 2025
Reports to: Head, Light Rail Transit Operations

The Toronto Transit Commission (TTC), North America's third largest transit system and recognized as one of the top places to work in the GTA has introduced its new 2024-2028 TTC Corporate Plan - Moving Toronto, Connecting Communities which continues the TTC’s legacy of delivering service to hundreds of millions of customers a year. The TTC’s new vision and mission statements also help promote the many environmental, social equity and economic benefits that the TTC provides:

Vision: Moving Toronto towards a more equitable, sustainable, and prosperous future.

Mission: To serve the needs of transit riders by providing a safe, reliable, efficient, and accessible mass public transit service through a seamless integrated network to create access to opportunity for everyone.

The full Plan can be viewed on ttc.ca.

Career Opportunity

The LRT Operations department is looking for an Administrative Assistant!
Support the heartbeat of Toronto’s transit! As an Administrative Assistant, you'll provide vital support to the Department Head and help keep our Surface Transportation team running smoothly.

What You Will Do

  • Managing the Head, Light Rail Transit Operations Office: Plan and coordinate daily activities, handle incoming correspondence, and ensure timely follow-ups using a bring-forward system.
  • Communication & Coordination: Draft and edit sensitive correspondence, respond to internal and external inquiries, and prepare reports, summaries, and recommendations.
  • Project & Issue Tracking: Monitor departmental priorities, track progress, and provide updates on key initiatives and issues.
  • Meeting & Event Support: Organize meetings, prepare background materials, take notes, and follow up on action items.
  • Administrative Leadership: Guide staff on office procedures, TTC policies, and administrative standards; train new support staff and supervise temporary workers.
  • Office & Resource Management: Oversee office moves, equipment repairs, supply orders, and budget tracking; manage payroll and mileage submissions.
  • Special Assignments: Carry out research, coordinate special projects, and represent the department in grievance meetings and interdepartmental communications.
  • Performs other related duties as assigned

What Skills Do You Bring

  • Apply analytical skills
  • Use office technology, software and applications
  • Communicate in a variety of mediums
  • Understand and apply administrative policies, processes, and procedures
  • Plan and organize activities / projects to meet section and organizational goals
  • Maintain documentation and historical records

What Qualifications Do You Bring

  • Post-secondary education in Office or Business Administration, or an equivalent combination of education and progressively senior administrative experience.
  • Strong understanding of business administration principles, modern office practices, and research techniques.
  • Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint, Access) and other relevant software applications.
  • Excellent organizational, interpersonal, and communication skills—both written and verbal.
  • Sound judgment and the ability to manage multiple priorities independently in a fast-paced environment.
  • Experience handling confidential and sensitive information with discretion.
  • Ability to provide guidance on office procedures and corporate policies to staff.
  • Comfortable working with automated systems and maintaining databases and records.

What We Offer

  • Commitment to creating a diverse, equitable and inclusive culture that promotes a sense of belonging and represents and reflects the needs of the communities we serve.
  • One of the great benefits of being a full-time TTC employee is becoming a member of TTC defined pension plan.
  • A comprehensive package that covers health, dental, vision and more.
  • Support for professional development opportunities for all colleagues through a broad range of learning programs that include in-person and online training, leadership development, and support for colleagues’ well-being.

Commitment to EDI

The TTC is committed to upholding the values of equity, diversity, anti-racism and inclusion in the delivery of its services and in its workplaces. The TTC is committed to fostering a diverse workforce that is representative of the communities it serves at all levels of the organization, and supports an inclusive environment where diverse employee and community perspectives and experiences bring value to the organization. The TTC encourages applications from all applicants, including members of groups with historical and/or current barriers to equity, including but not limited to, Indigenous, Black and racialized groups, people with disabilities, women and people from the LGBTQ(IA+) community. The TTC values and supports an inclusive and barrier-free recruitment and selection process. Accommodations for applicants are available upon request throughout the recruitment and selection process, including for those who identify as having a disability. Please contact Talent Management at (416) 393-4570. Any information received related to an accommodation will be addressed confidentially.
The TTC’s policy prohibits relatives of current TTC employees from being hired, assigned, transferred or promoted into positions, where there is a conflict of interest due to a relationship. Should you be selected for an interview, you will be required to disclose the name, relationship and position of any relative who is a current TTC employee.
We thank all applicants for their interest but advise only those selected for an interview will be contacted.
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