Company Bio
Southlake is building healthy communities through outstanding care, innovative partnerships, and amazing people. We deliver a wide range of healthcare services to the communities of northern York Region and southern Simcoe County. Our advanced regional programs include Cancer Care and Cardiac Care and serve a broader population across the northern GTA and into Simcoe-Muskoka.
Our team of nearly 6,000 staff, physicians, volunteers, students and Patient and Family Advisors are committed to creating an environment where the best experiences happen. As a recognition of our commitment to quality and patient safety, we have received the highest distinction of Exemplary Standing from Accreditation Canada.
Job Summary
The Secretary is responsible and accountable for registration, reception, patient scheduling, word processing and clerical functions within the Outpatient Adult Mental Health Department, reporting to the Manager/Team Leader. He/she is responsible for using the hospitals computer systems to support and maintain the various department functions.
Qualifications
- Previous experience working with Mental Health patients and families an asset.
- Computer skills - demonstrated skill in Word, Windows , Excel
- Ability to take minutes
- Ability to work efficiently and respectfully with patients, families and community agencies
- Experience with filing, scheduling appointments
- Demonstrated ability to maintain strict confidentiality
- Medical terminology
- Computer experience - order entry - (STAR)
- Demonstrated excellence in communication, both written and verbal
- Demonstrated problem assessment skills
- Demonstrated commitment to customer service and teamwork
Closing Statement
Regular and reliable attendance is an expected requirement of this position.
At Southlake, we are committed to fostering an inclusive and accessible environment. We are dedicated to building a workforce that reflects the diversity of the community in which we live and serve, including those with disabilities. Southlake is committed to providing accommodations in all parts of the hiring process. If you require an accommodation, we will work with you to meet your needs.
It is the responsibility of all Southlake employees to work in a safe manner and promote health and safety in the workplace.