Date Posted: 08/05/2025
Req ID:44633
Faculty/Division: Ontario Institute for Studies in Education
Department: Registrar's Office Student Experience
Campus: St. George (Downtown Toronto)
Description:
About us:
OISE is recognized as a global leader in graduate programs in teaching and learning, teacher education, and education research. OISE’s hub is the Registrar's Office and Student Experience (ROSE), often being the first and last point-of-contact with students. We attract, admit, engage, guide, serve and support a broad range of diverse constituents removing barriers and obstacles to facilitate a positive experience for all students. We aim to deliver student-centered, community focused, seamless and integrated services to future and current students, graduates, faculty and staff in an environment of mutual respect that promote student satisfaction, engagement and success. Through collaborative partnerships, our goal is to promote equitable access to academic, financial, personal/professional development programs and services beneficial to student success. We aspire to proactively pursue innovation in all services, processes and clear/transparent communications and to provide an environment that will assist in attracting, supporting and engaging students. We work together to make ROSE a great place to work, learn and grow.
Your opportunity:
Reporting to the Director, Recruitment & Admissions, the Recruitment & Admissions Coordinator is responsible for implementing annual and multi-year strategic recruitment plans for OISE, ensuring the Faculty has an innovative, cost effective and strategic approach to recruitment. The incumbent will assist in the recruiting, admissions and retention of students with a focus on equity, diversity and inclusion (EDI) and will participate in the development and execution of strategies related to the success of all students inOISE. All strategies will be informed by best practices, student feedback as well as analysis of surveys and other assessment tools that obtain feedback from diverse students to optimize student performance and retention within the Faculty.
Theincumbent will be responsible for improving, monitoring and promoting Indigenous, racialized, Black, immigrant and international student success within OISE as this success is predicated on effective recruitment and admissions. They will be responsible for presentations and seminar facilitation on recruitment and admissions especially created for diverse students. There will be a strong emphasis on assisting in the planning and delivery of diverse student recruitment activities and admissions practices, where the incumbent will advise the student coordinators, staff and leaders to ensure that OISE provides recruitment, admissions, promotional materials and outreach that is safe, inclusive and welcoming.
This position will be responsible for identifying and organizing recruiting and networking events to reshape the Indigenous, racialized, Black, immigrant and international student population at OISE and ensures all positions dealing with students have appropriate training to recognize students indistress and provide appropriate referrals.
The Recruitment & Admissions Coordinator conducts academic assessments of applications for admission to graduate programs based on a primary deadline plus a ‘rolling’ admissions schedule.The incumbent is responsible for the efficient processing of applications with regard to receipt, compilation and routing of both applications and supporting documentation. The incumbent determines, if necessary, in consultation with the Admissions Assistant Registrar or Admissions Associate Registrar, appropriate conditions of admission on the basis of knowledge of OISE and School of Graduate Studies guidelines, procedures and regulations. The incumbent produces and verifies Offers of Admission, Notifications of Refusal and other official admission correspondence. The incumbent liaises with departmental faculty and staff, as well as School of Graduate Studies, general University staff and outside contacts as is required.
The incumbent serves as a primary point of contact for applicants and future applicants, providing information and advice on matters relating to admission policies and procedures, information on the variety of programs offered, admission requirements, application processes, deferrals, and other matters. The incumbent supports applicants who need assistance submitting documents in support of their application and making changes to their application. The incumbent supports incoming students in the period between acceptance and program start-up in areas that include police checks, satisfying conditions, paying deposits and connecting incoming students to other supports and services in OISE and the University. The incumbent hires and supervises work study students for the admissions team.
Your responsibilities will include:
- Fostering and maintaining a network of external contacts to support recruitment strategies
- Delivering student recruitment presentations
- Promoting programs at recruitment events
- Interpreting academic regulations, program and degree requirements
- Keeping well-informed on University programs, policies and procedures
- Analyzing service delivery and/or internal processes and recommending improvements
- Providing basic support and general referrals to individuals in distress
Essential Qualifications:
- Bachelor's Degree or acceptable combination of equivalent experience.
- Minimum 4 years experience in a university graduate student services environment.
- Experience advising and presenting to small and large diverse prospective student groups on graduate admission requirements
- Experience working with under-represented groups and equity initiatives with a strong understanding of issues and challenges facing these groups
- Experience with data collection, analysis and generating reports.
- Excellent communication, public speaking and presentation skills.
- Proficiency in ROSI, Slate and Microsoft Office with advanced knowledge of Excel.
- Superior organizational skills with the ability to work well under pressure within a rapidly changing environment to manage competing priorities and meet deadlines.
- Demonstrated commitment to providing outstanding advising and student services with a proven record of tact, diplomacy and conflict resolution skills.
- Ability to travel independently, valid driver's license in good standing and access to a vehicle.
To be successful in this role you will be:
- Accountable
- Adaptable
- Multi-tasker
- Organized
- Problem solver
- Self-directed
Closing Date: 08/14/2025,11:59PM ET
Employee Group: USW
Appointment Type: Budget - Continuing
Schedule: Full-Time
Pay Scale Group & Hiring Zone: USW Pay Band 12 - $81,312. with an annual step progression to a maximum of $103,986. Pay scale and job class assignment is subject to determination pursuant to the Job Evaluation/Pay Equity Maintenance Protocol.
Job Category: Registrarial Services