Payroll Services Representative

We are hiring a Full Time Payroll Services Representative to join our team in New Westminster, B.C.

• Confirm you are legally entitled to work in Canada

• Performs account analysis by coordinating, monitoring and maintaining the daily operation of designated accounts such as WorkSafe BC, Health Benefit Trust, EHT, Pension Corporation, Pacific Blue Cross, union billings and any designated accounts, as assigned.
• Reconciles designated accounts by analyzing, reviewing, extracting and interpreting information; identifies problems and discrepancies such as imbalance of monthly statements, examines documents to determine the reasons for problems and discrepancies; resolves discrepancies by taking corrective action; prepares journal entries and required forms to balance to the general ledger as required.
• Reviews incoming documents such as payments from benefit carriers for accuracy, comparability and completeness in accordance with department standards; identifies, investigates and reconciles discrepancies by following up with other departments where necessary.
• Extracts files from the staff scheduling systems by uploading and posting these files into the payroll system; reviews error reports and takes corrective action, as required; responsible for the bi-weekly pay run and post process and sending the electronic information to the bank for the direct deposit of pay.
• Prepares retroactive or adjustment payments by extracting information from the payroll system and uploading this information into spreadsheets to calculate the amounts owing.
• Prepares and distributes manual cheques as required by performing duties such as receiving authorization from managers or designates, verifying the accuracy of the requested payments from the payroll system, printing and distributing manual cheques.
• Takes action to resolve bank rejections of direct deposit payments for reasons such as incorrect or closed accounts; performs duties such as replacing the payment in the payroll system by preparing a manual cheque.
• Prepares ad hoc reports by downloading information from the payroll system, extracting the information by using an emulation program and uploading this information into Microsoft Access or Excel.
• Extracts information from the payroll system to determine the recoverable amounts to be billed to the unions for hours worked on their behalf; upon receipt of payments, performs account analysis to ensure that the amounts paid balance to the amounts billed; identifies discrepancies and takes corrective action, as required.
• Conducts training programs for the time and attendance module for new timekeepers; conducts on-going update sessions to ensure accurate timekeeping and prevent overpayments.
• Performs other related duties as assigned.

• Ability to type at 35 wpm.
• Ability to communicate effectively both verbally and in writing.
• Ability to deal with others effectively.
• Physical ability to carry out the duties of the position.
• Ability to supervise.
• Ability to organize work.
• Ability to operate related equipment.