Executives Concierge Services is a life-style Management/Guest Services company that helps clients, families, organizations, and C Level clients to thrive. Our purpose is to effectively manage the needs of our customers with a high degree of excellence We are searching for an administrative assistant to collaborate closely with the owner to manage the executives that we provide these services to. There will be work needed on special projects along with the day-to-day operations.
Job Responsibilities and Accountabilities:
· Client Assistance: Assist clients with their various needs. Providing customer service, ensuring clients feel valued and their requests are completed professionally and timely.
· Transportation management: schedule and coordinate client appointments with utmost care.
· Confidentiality and Security: Maintain strict confidentiality regarding sensitive information and ensure the security of client information.
· Problem Resolution: Handle client inquiries, complaints, or issues professionally and efficiently, escalating matters as necessary.
· Document Preparation: Review, modify, and prepare general templates, letters, reports, PowerPoint presentations, Word documents and Excel workbooks, Support preparation in proposals and statement of work.
· Administrative Support: Provide administrative assistance within the firm, such as preparing documents, filing, data entry, and other clerical tasks as required.
· Excellent time management skills and ability to multi-task and prioritize work.
· Excellent written and verbal communication skills
· Answer and direct phone calls – phone etiquette very important
· Prepare and monitor invoices close off billing.
The owner of the organisation is searching for a candidate that can be his right hand. You will learn the processes and than eventually be able to take lead.
Job Type: Full-time
Pay: $17.75-$23.00 per hour
Expected hours: 25 – 40 per week
Language:
- English (preferred)
Work Location: Remote