Role Purpose
The Accounts Receivable Specialist is responsible for the accurate and timely collection of receipts from customers, handling enquiries and resolving AR-related issues while supporting the team with process improvement initiatives.
- About the Role
Perform credit evaluation for new customers by applying financial analysis and using of third party credit tools - Analyze and recommend improvements to credit evaluation methodology based on customer segments history and industry trends
- Manage customer receivable balances through the following:
- Reconciling customer account balances
- Preparing and sending periodic statement of accounts and dunning letters
- Following up on past due balances
- Analyzing customer payment history and behaviour
- Maintaining communication with customers through emails and phone calls to ensure issues are addressed and resolved in a timely manner
- Analyzing invoice and payment transactions to propose any credits
- Act as lead facilitator in resolving accounts receivable related problems, such as customer disputes and inquiries by coordinating and leading discussions with Billing, Customer Service, Commercial, and Operations departments.
- Prepare in-depth weekly accounts receivable aging report and publish to Finance, Commercial and Operations leadership teams
- Identify accounts receivable related process improvement opportunities and supports execution of any improvement initiatives
- Support month-end accounting activities such as:
- Preparing accounts receivable bad debts provision
- Preparing monthly interest invoice for late payments as well as early payment discount calculations
- Preparing accounts receivable related reports for Americas Region and to support financial statements preparation
- Post daily deposits into accounting software, ensuring collections are applied completely and accurately against customer invoices
- Verify accuracy of information and ensure deposits are posted to the correct GL accounts
Prepare, analyze and submit any ad-hoc accounts receivable related reporting requests from Finance, Operations and Commercial leadership teams.
About You
- Post-secondary training in accounting or finance.
- A minimum of 2 years’ experience in Accounts Receivable
- Experience with Oracle, Navis N4 and Zodiac systems are assets.
- Highly organized with the ability to prioritize tasks and meet deadlines in a high volume setting.
- Exceptional computer skills and ability to quickly learn new software.
- Possess knowledge of accounts receivable and the accounting cycle.
- A willingness to take initiative to solve problems and a desire to identify process improvements.
- Strong attention to detail.
- Ability to communicate clear and concise information in an accurate and informative manner.
- Excellent interpersonal skills to work effectively with your team and other departments.