Accounts Receivable Specialist

Role Purpose
The Accounts Receivable Specialist is responsible for the accurate and timely collection of receipts from customers, handling enquiries and resolving AR-related issues while supporting the team with process improvement initiatives.

• About the Role
  Perform credit evaluation for new customers by applying financial analysis and using of third party credit tools
• Analyze and recommend improvements to credit evaluation methodology based on customer segments history and industry trends
• Manage customer receivable balances through the following:
  • Reconciling customer account balances
  • Preparing and sending periodic statement of accounts and dunning letters
  • Following up on past due balances
  • Analyzing customer payment history and behaviour
  • Maintaining communication with customers through emails and phone calls to ensure issues are addressed and resolved in a timely manner
  • Analyzing invoice and payment transactions to propose any credits
• Act as lead facilitator in resolving accounts receivable related problems, such as customer disputes and inquiries by coordinating and leading discussions with Billing, Customer Service, Commercial, and Operations departments.
• Prepare in-depth weekly accounts receivable aging report and publish to Finance, Commercial and Operations leadership teams
• Identify accounts receivable related process improvement opportunities and supports execution of any improvement initiatives
• Support month-end accounting activities such as:
  • Preparing accounts receivable bad debts provision
  • Preparing monthly interest invoice for late payments as well as early payment discount calculations
  • Preparing accounts receivable related reports for Americas Region and to support financial statements preparation
• Post daily deposits into accounting software, ensuring collections are applied completely and accurately against customer invoices
• Verify accuracy of information and ensure deposits are posted to the correct GL accounts
  Prepare, analyze and submit any ad-hoc accounts receivable related reporting requests from Finance, Operations and Commercial leadership teams.

About You

• Post-secondary training in accounting or finance.
• A minimum of 2 years’ experience in Accounts Receivable
• Experience with Oracle, Navis N4 and Zodiac systems are assets.
• Highly organized with the ability to prioritize tasks and meet deadlines in a high volume setting.
• Exceptional computer skills and ability to quickly learn new software.
• Possess knowledge of accounts receivable and the accounting cycle.
• A willingness to take initiative to solve problems and a desire to identify process improvements.
• Strong attention to detail.
• Ability to communicate clear and concise information in an accurate and informative manner.
• Excellent interpersonal skills to work effectively with your team and other departments.