ABOUT US
The company’s marketplace brands include Ritchie Bros., the world’s largest auctioneer of commercial assets and vehicles offering online bidding, and IAA, a leading global digital marketplace connecting vehicle buyers and sellers. RB Global’s portfolio of brands also includes Rouse Services, which provides a complete end-to-end asset management, data-driven intelligence and performance benchmarking system; SmartEquip, an innovative technology platform that supports customers’ management of the equipment lifecycle and integrates parts procurement with both OEMs and dealers; Xcira, a leader in live simulcast auction technologies; and Veritread, an online marketplace for heavy haul transport.
ABOUT THE TEAM
In joining our corporate services teams, you will be ensuring the business runs smoothly in your respective verticals and supporting the overall business to achieve our core objectives.
Every day your work will make a difference in the way we run our business and the in the way customers interact with us.
JOB DESCRIPTION
RESPONSIBILITIES
- Responsible for confirming bid deposits and payments.
- Uploads auction transactions and enter all accounting adjustments including deductions, price adjustments, collapses, sales tax, pilferage
- Processes refunds for overpayments, bid deposits, collapses, price adjustments, and tax adjustments
- Ensures appropriate authorizations and policies are adhered to with respect to adjustments.
- Generates invoices to bill customers, consignors and inter-company subsidiaries.
- Assists sale site in collections and reconciling customer accounts; investigate and resolve any delinquencies.
- Notifies departments regarding pertinent receivable balances, adjustments and holdbacks in accordance with timelines.
- Scrutinize aging of accounts receivable and provide input to management for determining allowance for doubtful accounts (AFDA) per policy.
- Responsible for Reconciling AR sub-ledger to general ledger; Assist with month end closing and reporting and process monthly finance charges as applicable.
- Reviews sale site set-up to ensure that tax and administrative fees are correctly inputted.
- Research and respond to customer inquiries; Maintain customer account information; Filing and sorting paperwork .
- Perform other duties as assigned.
QUALIFICATIONS
- 2-3 years of prior accounts receivable experience
- Customer Service experience preferred.
- Flexibility and willingness to work varied hours and occasional overtime hours.
- Experience working with ERP systems.
- Proficiency with Microsoft Excel, Word and PowerPoint.
- Excellent verbal and written communication skills in English.
- Excellent interpersonal skills and ability to build relationships.
- Outstanding analytical and problem-solving skills.
- Organized, detailed-oriented and able to multi-task in a fast-paced environment.
- Excellent time management skills and the ability to always meet deadlines.
- Self-motivated and able to work unsupervised.
- Demonstrated experience working well as a member of a team.