Job Overview
We are seeking a dedicated and enthusiastic Customer Care Representative to join our team. This is a permanent part-time position with varied hours that would need to be discussed based on your availability. In this role, you will be the first point of contact for our customers, providing exceptional service and support to ensure their needs are met. The Veterinary Client Care Representative will be responsible for greeting clients, answering phones, starting client files, managing patient records, and conducting basic administrative tasks. This role requires excellent oral and written communication skills. The ability to multitask in a dynamic and fast-paced environment.
Qualifications
- Phone Etiquette
- Receptionist Duties
- Medical Terminology
- Detail oriented with a strong ability to multitask
- Excellent customer service skills
- Ability to work well under pressure and in a fast-paced medical environment
Requirements
- High school diploma or equivalent; additional education in a relevant field is a plus.
- Previous experience in customer support or a related role is preferred
- Previous experience as a veterinary receptionist is an asset
- Certificate or Diploma in Veterinary Office/Receptionist Administration is an asset
Join us in delivering outstanding service and support while contributing to the success of our customers!
Job Types: Part-time, Permanent
Pay: $18.00-$23.00 per hour
Schedule:
- Day shift
- Evening shift
- Holidays
- Morning shift
- Night shift
Work Location: In person
Expected start date: 2025-08-11
