Job Overview
We are seeking a compassionate and organized Veterinary Assistant/ Receptionist to join our dedicated AAHA accredited team. As the first point of contact for our clients and their beloved pets, you will play a crucial role in providing exceptional customer service while ensuring smooth operations within the veterinary clinic. The ideal candidate will have a passion for animal care and possess strong communication skills to effectively interact with pet owners and veterinary staff.
Duties
- Greet clients and their pets warmly upon arrival, creating a welcoming environment.
- Schedule appointments and manage the clinic’s calendar efficiently.
- Answer phone calls and respond to inquiries regarding services, procedures, and pet care.
- Maintain accurate patient records and update information as needed.
- Process payments and handle billing inquiries with attention to detail.
- Assist veterinarians and technicians with administrative tasks as required.
- Manage inventory of supplies and ensure the reception area is tidy and organized.
- Provide information on laboratory services and assist in coordinating lab tests when necessary.
Requirements
- Education in veterinary technology or related field is a plus.
- Previous experience in a veterinary clinic or animal care facility is required.
- Strong organizational skills with the ability to multitask in a fast-paced environment.
- Excellent verbal communication skills, with a friendly demeanor towards clients and pets.
- Basic knowledge of laboratory procedures is advantageous.
- Proficiency in using computer systems for scheduling and record keeping.
- Ability to work collaboratively within a team while maintaining professionalism at all times.
If you are passionate about animal welfare and have the skills to provide outstanding service, we encourage you to apply for this rewarding position as a Veterinary Assistant/Receptionist.
Job Type: Full-time
Pay: $17.20-$21.99 per hour
Schedule:
- 8 hour shift
- Day shift
- Evening shift
- Monday to Friday
- Weekends as needed
Work Location: In person