Vehicle Operations Specialist (Compound Management)

HYUNDAI GLOVIS CANADA

GLOVIS Canada Inc.(GCI) began its history in August 2009. With the successful experience in the United States, GCI is established to provide Hyundai Glovis' expertise in logistics and synergy in operations to its Canadian counterparts- Hyundai Auto Canada Corp. and KIA Canada Inc.

WE ARE HIRING "Vehicle Operations Specialist (Compound Management)"

Position Summary

As the Compounds Specialist of the Vehicle Operations Team (Compound & Trucking), your primary responsibilities include, but are not limited to, supervising and managing the daily operations of vehicle carriers while ensuring the compound is organized, maintained, and operating in compliance with all safety and security protocols. You will oversee vehicle storage and tracking, ensuring carriers are receiving releases, delivering according to plan, and resolving any shortfalls. Additionally, you will maintain the GCI ATLAS system with up-to-date trucking allocations and miscellaneous or special moves. You will monitor the movement of vehicles (tracking and tracing) to ensure customer wholesale targets are met and will address any exceptions, including non-runners, damages, tows, and other discrepancies. You will also be responsible for daily reporting and forecasting to support operational planning and performance monitoring.

Responsibilities

• Carrier Management: Monitor releases, dwell times, and delivery performance. Track logistics trends and recommend operational adjustments. Evaluate scorecards, contracts, rates, and manage claims. Build and maintain strong relationships with carriers, negotiate terms, rates, and contracts.
• Team Management: Oversee daily operations, ensure employee productivity, monitor process efficiency, enforce compliance with procedures, and create a positive work environment for employees.
• Reporting & Documentation: Provide up-to-date information to upper management on performance, challenges, issues, changes, and improvements. Maintain accurate records and documentation related to the compound's operations.
• Inventory Management: Keep track of all vehicles in the compound. Generate reports on vehicle inventory.
• Systems Management: Manage the GCI ATLAS system, ensuring data integrity.
• Customer Service Management: Oversee and manage customer support operations, ensuring excellent customer experiences. Handle inquires, resolve issues, and collaborate with others to improve customer satisfaction.
• Achieve monthly regional wholesale targets.
• Forecast daily projections for rail-bound and truck-outbound activities to achieve the wholesale target.
• Attend weekly meetings with Operations and customers.
• Update ATLAS accurately (compound arrival, tender/release to carrier, cancellations, yard exit, carrier delivery, miscellaneous/special moves, DPU dealer pick up, etc.)
• Participate in regular planning and reviews of change processes in line with changes (storage footprint, off-site options, etc.)
• Track logistic trends and use data with information to recommend changes (rail arrivals, truck yard exits, inventory, carrier performance, etc.)

Education / Certification / License

• Highschool diploma is required.
• Bachelor's degree is preferred.
• CCLP, LS, P. Log is preferred.

Experience

• Minimum of 3-4 years of experience in logistics operations required; 4-5 years preferred.
• 1-3 years of supervisory experience in logistics operations is highly preferred.
• Preference for candidates with experience in automotive manufacturing and/or finished vehicle logistics, including auto carriers and compounds.

Competencies

• Knowledge in business administration, logistics, operations, transportation, and supply chain management.
• Professional working proficiency with Microsoft Office Suite (Word, Excel, Outlook, PowerPoint) and database management.
• Time management and strong attention to detail.
• Leadership, collaboration, creativity, and problem-solving skills.
• Excellent written and verbal communication skills.
• Ability to logically and systematically work through problems.
• Ability to work independently with minimal supervision and take initiative to complete tasks proactively.
• Bilingualism in French or Korean is a strong asset.

Our Benefits and Perks (What You Are Offered)!!

• Performance-Based Annual Incentive Plan: Rewards excellence and contribution at all levels.
• Employer-Paid Medical and Dental Coverage: Ensures your health needs are taken care of.
• Group RRSP Plan: Facilitates saving for your future financial security.
• On-Site Gym and Gym Allowance Benefit: Promotes physical wellness with convenient access to fitness facilities and support for maintaining a healthy lifestyle.
• 4-Day In-Office Work Schedule: Enjoy a balanced work-life routine with Fridays as a flexible remote work day.
• Tuition Reimbursement: Encourages continuous learning and professional development.
• Meal Allowance Benefit: Provides sustenance and support from day one.
• Competitive Car Allowance: Assists in covering vehicle maintenance expenses.

We thank all applicants for their submissions, but only those who are shortlisted will be contacted.

Job Types: Full-time, Permanent

Benefits:

• Casual dress
• Company events
• Dental care
• Disability insurance
• Extended health care
• Flexible schedule
• Life insurance
• Mileage reimbursement
• On-site gym
• On-site parking
• Paid time off
• RRSP match
• Store discount
• Tuition reimbursement
• Vision care
• Work from home

Ability to commute/relocate:

• Mississauga, ON L5B 3C3: reliably commute or plan to relocate before starting work (required)

Experience:

• automotive manufacturing and/or finished vehicle logistics: 1 year (preferred)

Work Location: Hybrid remote in Mississauga, ON L5B 3C3