HEAL Team Leader
The HEAL Vibe: Our journey began with two friends, a couple of blenders, a refrigerator, and it has grown into a multi-location brand spanning multiple provinces, employing hundreds of individuals, all driven by a mission to promote healthy and sustainable living within communities.
Who You Are: You're a positive and enthusiastic people-person with a genuine passion for health, community, and wellness. As the Team Leader, you'll be responsible for a diverse range of tasks, from training new team members to effectively resolving operational challenges. If you thrive in dynamic, fast-paced environments, value career advancement, embrace entrepreneurial thinking, enjoy innovation, and appreciate the occasional food-related pun, then we want you on our team!
Responsibilities:
Ensure product consistency and quality. Investigate and resolve customer complaints related to food quality, service, and accommodations. Manage food and beverage deliveries, meticulously checking contents for quality and quantity. Oversee food preparation methods, portion sizes, garnishing, and presentation to uphold Company Standards. Efficiently schedule staff hours using appropriate systems/software and assign duties to optimize food production and timely service. Evaluate work procedures and operational issues to identify opportunities for service improvement, enhanced performance, or safety enhancements. Engage in some food preparation or service tasks as needed. Conduct inventory counts and maintain inventory levels for food and equipment. Organize and oversee staff training programs, address personnel issues, participate in the hiring process, and evaluate employee performance. Coordinate equipment maintenance and repairs, as well as various services. Operate the point of sale cash register, manage cash transactions, and make bank deposits. Report on weekly and monthly store KPIs (labor, cost of goods, store reviews, …) Adhere to Company opening and closing procedures, maintaining related records.
Qualifications:
Previous managerial experience. Valid driver's license. Team player mentality. Exceptional customer service skills. Knowledge of supply chain operations. Familiarity with personnel and human resources duties.Effective communication and active listening skills. Strong critical thinking abilities. Above all, a commitment to having fun!
What We Offer:
A fun work environment where dancing, smiling, and enjoyment are encouraged. HEAL Team Leader Bonus Incentive: This is a team sport! We work with you to determine monthly/quarterly store targets that unlock additional bonus incentives. Because hey! You deserve it! HEAL Discounts: While working, employees receive a 50% discount; when not working, they still enjoy a 30% discount – a win-win!
Job Type: Full-time
Pay: $20.15-$21.00 per hour
Expected hours: 30 per week
Benefits:
- Discounted or free food
- Flexible schedule
- On-site parking
- Store discount
Work Location: In person
