Supplier Relationship Management Administrator

You are as unique as your background, experience and point of view. Here, you’ll be encouraged, empowered and challenged to be your best self. You'll work with dynamic colleagues - experts in their fields - who are eager to share their knowledge with you. Your leaders will inspire and help you reach your potential and soar to new heights. Every day, you'll have new and exciting opportunities to make life brighter for our Clients - who are at the heart of everything we do. Discover how you can make a difference in the lives of individuals, families and communities around the world.

Job Description:

Reporting to the Manager, Supplier Relationship Management, this role is part of the Operations team in Supplier Relationship Management who are responsible for day-to-day tasks related to our 3rd party Suppliers. This role supports administrative functions and demands a detail-oriented problem solver with strong analytical capabilities and strong communication while maintaining a high level of accuracy and professionalism.

What will you do?

• Prompt and accurate handling of invoices from 3rd party Suppliers, including retrieval of invoices from Supplier portals, processing through internal systems, requesting necessary approvals and ensuring invoices are sent to Accounts Payable within established turn-around times

• Monitor multiple intake channels for incoming work, responding to inquiries in a timely manner

• Order supplies for department

• Support administrative activities related to supplier relationship management

• Partner with internal business partners (e.g. Finance) to support chargeback process

• Define opportunities for improvement and foster a culture of innovation by utilizing the Brighter Way Management System (BWMS) to drive change

• Cross-train peers and provide back-up and support

• Communicate with 3rd party Suppliers when invoicing and/or credits/rebates are incorrect

What do you need to succeed?

• Strong Microsoft Excel skills to support tracking of invoices, spend and team KPIs

• Demonstrated ability to multi-task, prioritize and organize tasks effectively

• Strong communication skills

• Demonstrated Client focus

• Innovative thinker, look for new approaches to the way things are done

• Ability to take initiative and demonstrate sound judgement

• Proficiency in Microsoft Office products such as Word, OneNote and PowerPoint

• Aptitude and willingness to learn

• Must be able to obtain Reliability Status through the Government of Canada before a start date can be confirmed (includes a background check with fingerprinting by the RCMP)

Assets:

• Supplier contract experience

• Knowledge of supplier management, purchasing and accounts payable, practices, policies, standards and systems

• Data analysis skills or experience

What's in it for you?

• The opportunity to move along a variety of career paths with amazing networking potential

• Flexible Benefits from the day you join to meet the needs of you and your family

• We’re committed to creating an inclusive and respectful environment. Our goal is to make sure all our employees have the chance to live up to their full potential

• We’re honoured to be recognized as a 2023 Best Workplaces in Ontario by Great Place to Work® Canada

• We are thrilled to be recognized by Excellence Canada with their top-level certification, the Canada Order of Excellence for Mental Health at Work®, for prioritizing employee well-being, fostering a positive work culture, and achieving excellence in mental health

• LI-MS

The Base Pay range is for the primary location for which the job is posted. It may vary depending on the work location of the successful candidate or other factors. In addition to Base Pay, eligible Sun Life employees participate in various incentive plans, payment under which is discretionary and subject to individual and company performance. Certain sales focused roles have sales incentive plans based on individual or group sales results.

Diversity and inclusion have always been at the core of our values at Sun Life. A diverse workforce with wide perspectives and creative ideas benefits our Clients, the communities where we operate and all of us as colleagues. We welcome applications from qualified individuals from all backgrounds.

Persons with disabilities who need accommodation in the application process, or those needing job postings in an alternative format, may e-mail a request to [email protected].

We are proud to be a hybrid organization that offers our employees the choice and flexibility to work from both the office and virtually based on the needs of the business, our Clients and you! Several work options are available and can be discussed throughout the selection process depending on the role requirements and individual needs.

We thank all applicants for showing an interest in this position. Only those selected for an interview will be contacted.

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