About Us
As a company at the forefront of digital transformation in financial institutions, Fenergo is revolutionizing the way client and regulatory technology is utilized in the industry. With a focus on providing Client Lifecycle Management (CLM) software solutions, Fenergo empowers financial institutions to deliver a faster, compliant, and digital customer experience.
With over 700 employees across 11 offices worldwide, Fenergo is a truly global company. This presents a unique opportunity for individuals who are ambitious and eager to make a significant impact in the financial services industry. Fenergo's impressive track record is reflected in their numerous accolades, including being recognized as the No. 1 CLM provider in RiskTech100™ and the winner of the Deloitte Best Managed Companies award. Furthermore, Fenergo's CEO, Marc Murphy, emphasizes the company's commitment to innovation and growth, making it an exciting place for talented individuals to contribute their skills and showcase their abilities.
What does this role entail?
As a Senior Consultant you will work with the client to understand their challenges and successfully implement Fenergo’s product offering. The successful candidate will lead by example, from execution of best practices in project delivery, including SME (Subject Matter Expert) and solutioning support, to resolving functional challenges that will require a strong ability to influence and partner with various internal and external stakeholders.
The successful candidate is expected to have strong commercial acumen and an understanding of the commercial impact at all stages of delivery. The ability to travel (domestic and international) to attend on-site client meetings and/or to other Fenergo offices is also required.
Requirements
Your Responsibilities
- Communicate effectively with clients and be considered a confident domain and product expert.
- Challenge clients on requirements to drive out optimum solutions and align with industry best practices, the Fenergo product offering, and the overall implementation strategy
- Foresee and escalate issues in a timely manner, avoiding negative impact on the project success
- Provide comprehensive customer demonstrations on Fen-X CLM platform.
- Drive internal and external communications aimed at effectively managing stakeholder expectations
Practice and Leadership
- Becoming an SME in multiple parts of the Fenergo Product
- Implement efficiencies and improvements that drive consistent, repeatable, successful delivery
- Keep up to date with changes in industry and regulatory practices, the product offering and content hub
Requirements
- Minimum of 3 years’ industry and domain experience implementing, consulting or managing software projects and working on the vendor side within the financial services industry
- Working experience in Transfer Agency and/or Fund Administrations would be an added advantage.
- Strong presentation and communication skills
- Strong interpersonal/leadership skills – ability to shape and lead conversations at all levels
- Excellent written and oral communication skills
- Excellent organisation skills
- Effective listening skills
- Experience offering design solutions
- Experience leading client engagements and leading a team
Education
- Bachelor’s degree in Business/Technology or equivalent
Our promise to you
We are striving to become global leaders across all of the categories we operate in and as part of that we are a high-performing highly collaborative team that works cross functionally to accommodate our client’s needs.
What we value is at the CORE of how we succeed:
- Collaboration: Working together to achieve our best
- Outcomes: Drive Success in every engagement
- Respect: A collective feeling of inclusion and belonging
- Excellence: Continuously raising the bar
Benefits
What’s in it for you?
- Healthcare cover with Canada Life
- Retirement savings plan
- Employee Assistance Programme
- Opportunity to earn an annual company bonus
- 20 days PTO
- 3 company closure days
- Extensive training programs, classroom and online, through ‘Fenergo University'
- Other competitive company benefits, such as flexible working hours, work from home policy, sports and social committee and much more
- Buddy system for all new starters
- Opportunity to work on a cutting-edge Fintech Product, using the latest of tools and technologies.
- Defined training and role tracking to allow you see and assess your own career development and progress.
- Work From Home set-up allowance
Diversity, Equality, and Inclusivity
Fenergo is an equal opportunity employer. We are committed to creating a diverse and inclusive workplace, where all employees are valued, respected, and can reach their full potential. We do not discriminate based on race, colour, religion, sex, national origin, age, disability, or any other characteristic protected by applicable law. Our hiring decisions are based solely on qualifications, merit, and business needs. We believe that a diverse workforce enriches our company culture, fosters innovation, and contributes to our overall success. We strive to provide a fair and supportive environment for all employees, promoting equal opportunities for career development and advancement. We encourage all qualified individuals to apply for employment opportunities and join our team in contributing to a collaborative and inclusive work environment.
