Apply By: Wednesday, September 10, 2025 11:59 pm EDT
Rights Adviser (Irregular/On-Call)
Job ID:
233650
Posting status:
Open
Organization:
Ministry of Health
Division:
Emergency Health Services Division
City:
Ajax, Brampton, Burlington, Hamilton, Kingston, Markham, Mississauga, North York, Oakville, Oshawa, Richmond Hill, Scarborough, Toronto, Whitby, Whitchurch-Stouffville
Position(s) language:
English
Job term:
4 Temporary on-call, irregular hours of work, 5.5 months with possible extension
Job code:
09OAD - Office Administration 09
Salary:
$28.14 - $32.82 Per hour*
*Indicates the salary listed as per the OPSEU Collective Agreement.
*Indicates the salary listed as per the OPSEU Collective Agreement.
Are you concerned about the rights and autonomy of persons living with mental illness? Are you a flexible, effective communicator who is able to empower vulnerable individuals impacted by the mental health system? If so, consider this on-call opportunity to provide rights advice to clients in the community who are subject to community treatment orders consistent with the provisions under the Mental Health Act.
Note: These positions are irregular on-call servicing Hospitals in Kingston, Hamilton/Burlington, Toronto/GTA and Central Ontario areas. You can work anywhere from zero to 36.25 hours per week. Hours are not guaranteed.
The successful candidate must successfully complete the ministry-approved Rights Advice Certification Training course as required under the Mental Health Act.
Our hiring process is accessible, consistent with Ontario's Human Rights Code and the Accessibility for Ontarians with Disabilities Act, 2005. We are working to prevent and remove barriers in our hiring processes and can offer accommodation to address specific needs related to Code-protected grounds such as disability, family status and religion. For more information about accommodation during the hiring process please contact us.
Learn more about the work the OPS is doing to create an inclusive, anti-racist, accessible and diverse workplace:
This role comes with a comprehensive compensation and benefits package that includes:
Note: These positions are irregular on-call servicing Hospitals in Kingston, Hamilton/Burlington, Toronto/GTA and Central Ontario areas. You can work anywhere from zero to 36.25 hours per week. Hours are not guaranteed.
About the job
As an on-call community-based Rights Adviser, you will:- provide rights advice services to patients and/or substitute decision-makers as required under the Mental Health Act
- provide information in a neutral, non-judgmental manner
- assist clients in applying to the Consent and Capacity Board for a hearing
- arrange for an interpreter where warranted
- assist clients in applying for Legal Aid and with the Legal Aid processes
- attend board hearings at the request of the Board
- maintain current and up-to-date records on rights advice provided to clients and the outcome achieved
- maintain strict client confidentiality
- travel to meet with patients or substitute decision makers in the facilities or the community in your area
What you bring to the team
Communication, Evaluative and Interpersonal Skills
- ability to work with and explain complex legislation to clients with varying educational and cultural backgrounds
- ability to evaluate degrees of understanding and accurately interpret clients' instructions in an impartial manner
- interpersonal skills to effectively and with empathy work with persons living with mental illness
Knowledge
- understanding of mental illness and the ability to work with persons living with mental illness
- knowledge of and/or ability to apply and interpret policies and procedures of psychiatric facilities as they relate to committal, findings of incapacity and Ontario's health system
Tact, Diplomacy and Judgment
- ability to exercise sound judgment and diplomacy in stressful situations
- ability to establish professional rapport with in-patients, hospital staff, stakeholders and the public
Organizational and Clerical Skills
- advanced organizational skills to deal with a variety to tasks and inquiries simultaneously
- clerical skills to complete a variety of forms and reports
- ability to work independently with minimal supervision and to maintain strict confidentiality
Please note:
The successful candidate must successfully complete the ministry-approved Rights Advice Certification Training course as required under the Mental Health Act.Don't meet every qualification?
If you are excited about this position and meet most, but not all, of the listed qualifications, please still consider applying. We recognize that no one person might have every qualification in this job ad, and you just might be the right candidate!How we support diversity, inclusion and accessibility
We are building an inclusive workforce that reflects the communities we serve. We encourage everyone interested in working with us to apply, including people with disabilities, Indigenous, Black and racialized individuals, as well as people from all ethnicities, cultures, sexual orientations, gender identities and gender expressions.Our hiring process is accessible, consistent with Ontario's Human Rights Code and the Accessibility for Ontarians with Disabilities Act, 2005. We are working to prevent and remove barriers in our hiring processes and can offer accommodation to address specific needs related to Code-protected grounds such as disability, family status and religion. For more information about accommodation during the hiring process please contact us.
Learn more about the work the OPS is doing to create an inclusive, anti-racist, accessible and diverse workplace:
- diversity, equity and inclusion initiatives
- accessibility
- Anti-Racism Policy
What we offer
The Ontario Public Service is one of Ontario's largest employers. Employees work for 29 ministries, with offices in more than 70 cities across the province. We offer:- a career that can grow across ministries and job functions
- flexible learning and developmental opportunities, including education and mentorship programs
- many employee networks offering support for and education about underrepresented groups
This role comes with a comprehensive compensation and benefits package that includes:
- a defined-benefit lifetime pension plan (guaranteed, ongoing inflation-protected income after retirement)
- group health, dental, life and disability benefits
- a range of vacation and leave options
- an Employee and Family Assistance Program, which provides confidential counseling services
Additional information:
Apply by:
Wednesday, September 10, 2025 11:59 pm EDT
Position details:
- 1 English Temporary - Irregular On-Call, duration up to 5.5 months, Kingston, East Region
- 1 English Temporary - Irregular On-Call, duration up to 5.5 months, Hamilton, West Region
- 2 English Temporary - Irregular On-Call, duration up to 5.5 months, Toronto, Toronto Region or Brampton, Central Region or Oakville, Central Region or Mississauga, Central Region or Burlington, Central Region or Z1 / R1, Ajax, Central Region or Whitby, Central Region or Oshawa, Central Region or Z1 / R1, Scarborough, Toronto Region or North York, Toronto Region or Markham, Central Region or Richmond Hill, Central Region or Whitchurch-Stouffville, Central Region
Compensation group:
Ontario Public Service Employees Union
Work hours:
Schedule 3.7
Category:
Administrative and Support Services
Posted on:
Tuesday, August 26, 2025
How to apply:
- You must apply online.
- Your cover letter and resume combined should not exceed five (5) pages. For tips and tools on how to write a concise cover letter and resume, review the Writing a Cover Letter and Resume: Tips, Tools and Resources.
- Customize your cover letter and resume to the qualifications listed on the job ad. Using concrete examples, you must show how you demonstrated the requirements for this job. We rely on the information you provide to us.
- Read the job description to make sure you understand this job.
- OPS employees are required to quote their WIN EMPLOYEE ID number when applying.
- If you require a disability related accommodation in order to participate in the recruitment process, please Contact Us to provide your contact information. Recruitment services team will contact you within 48 hours.
Language requirements and assessment:
All external Ontario Public Service (OPS) job ads are posted in English and French. Check the "position(s) language" section at the top of each job ad for the language requirements. For all roles, candidates are assessed in English, the business language of the OPS. If the position is bilingual (English/French), you'll also need to pass a French-language proficiency test.
Exigences en matière de langue et évaluation:
Toutes les offres d'emploi externes de la fonction publique de l'Ontario (FPO) sont affichées en français et en anglais. Consultez la section « Langue du ou des postes » en haut de chaque offre d'emploi pour connaître les exigences linguistiques. Pour tous les postes, les candidats sont évalués en anglais, la langue d'affaires de la FPO. Si le poste est bilingue (anglais/français), vous devrez également passer un test de compétences linguistiques en français.
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