Student Affairs is committed to creating a vibrant and engaging learning community to inspire and enrich the lives of our students in support of the University of Victoria’s vision “to be a university of choice for outstanding students, faculty, and staff from BC, Canada, and around the world”. The Student Affairs portfolio includes: Office of the Registrar and Enrolment Management; Wellness, Recreation and Athletics; Campus Engagement; and Student Development and Success.
In working to achieve this vision, the Office of the Registrar and Enrolment Management (OREM) places students at the centre of operations and supports students to achieve their academic and life goals. Individual connections with OREM team members and services, as well as interactions with on-line services, contribute to students’ growth in knowledge, independence and confidence. Registrarial services strive to directly support students’ success in their university studies, campus life and subsequent life pursuits. The range of services provided by the units within the OREM appear at every point in the student life cycle, beginning with recruitment and admissions, all the way through to convocation. Members of the OREM team strive to be consistent in their interpretation, communication and application of regulations, policies and procedures while being both professional and respectful of the diversity and complexity of needs across the university campus. The OREM interacts with staff, students, faculty, university and external community members in order to assist in the delivery of core services that cross operational and departmental boundaries (e.g., registration, class and exam scheduling). It is important that students and our university colleagues are well-informed and well-supported by the OREM and the services offered.
The Academic Advising Centre helps undergraduate students in the Faculties of Humanities, Science and Social Sciences at the university navigate and ensure that their graduation requirements are complete, whether they are newly admitted, first year or current undergraduates.
*This position is eligible for a Hybrid Work Arrangement*
The salary range for this position is:
- Recruitment range: $79,376- $87,518 starting salary determined by the PEA Collective Agreement.
- Performance range: $103,243 salary range ceiling is available through annual performance increases.
Mandate:
Reporting to the Associate Registrar, this position provides strategic and operational leadership for the Academic Advising Centre (AAC), advancing advising programs and services that support undergraduate student success across the Tri-Faculty. The Manager applies CAS Standards, NACADA Core Values, and student development theory to guide a team of professional staff and implement innovative advising practices. This role plays a central part in designing programs that foster equitable academic support, student engagement, and collaborative service delivery within the AAC and across the university.
Objectives:
- In collaboration with the Associate Registrar and AAC leadership team, the Manager aims to:
- Advance equitable and inclusive advising by developing programs and targeted supports for diverse student populations (e.g. LGBTQ2+, BIPOC, international, at-risk).
- Strengthen student understanding and engagement with academic planning through the creation of coordinated communication strategies and advising touchpoints.
- Build a cohesive, learning-focused advising team by designing and delivering outcome-based training informed by student development theory.
- Implement and refine assessment tools to evaluate advising effectiveness and inform service improvements.
- Enhance cross-campus collaboration and ensure students experiencing academic barriers receive timely, coordinated support.
- Develops and implements effective assessment activities in support of the AAC framework and programming goals.
As a result of the nature of the duties and responsibilities of this position, occasional evening and weekend work may be required.
This position requires a minimum of a Bachelor’s Degree in a related discipline and five (5) years of relevant experience. An equivalent combination of education, training, and experience may be considered.
Knowledge, skills, and abilities include:
- Demonstrated leadership and supervisory skills, with experience inspiring and guiding both professional and administrative staff
- Experience managing special projects and knowledge of project management best practices
- Demonstrated commitment to valuing the principles of truth, reconciliation and respect, equity diversity and inclusion, and contributing to an inclusive working and learning environment.
- High consciousness related to gender identity, race, sexual orientation, with a strong knowledge of social power dynamics, systems of oppression, and ways to dismantle systemic inequities
- Collaborative practices that engage other units, programs and services to foster an inclusive environment for students, staff and faculty members (equity, diversity and inclusion)
- Demonstrated experience and ability to develop strong, productive and professional relationships with all stakeholders
- Excellent analytical, critical thinking and problem-solving skills
- Strong skills in extracting, interrupting, and analyzing data from multiple sources
- Superior communication skills
- Ability to work independently and collaboratively in a team environment
- Proven track record achieving project goals on time and producing deliverables of a high quality
- Ability to work effectively with a diverse population and with all levels of university personnel
- Demonstrated administrative and organizational skills
Assets or Preferences:
- Previous leadership experience in an academic advising environment
- Previous experience in crisis response & intervention management
- Knowledge and awareness of academic advising labour market conditions and trends
Territory Acknowledgement: We acknowledge and respect the Lək̓ʷəŋən (Songhees and Xʷsepsəm/Esquimalt) Peoples on whose territory the university stands, and the Lək̓ʷəŋən and WSÁNEĆ Peoples whose historical relationships with the land continue to this day.
Equity Statement: UVic is committed to upholding the values of equity, diversity, inclusion and human rights in our living, learning and work environments. In pursuit of our values, we seek members who are eager to actively participate in that shared responsibility. We actively encourage applications from members of historically and systemically marginalized groups.
Read our full equity statement here: www.uvic.ca/equitystatement.
Accessibility Statement: If you anticipate needing accommodations for any part of the application and hiring process contact: [email protected] Any personal information provided will be maintained in confidence.
What UVic Offers: To learn more click here
