We are currently looking for Key Holders to join our KitchenerTeam!
Description:
As a Key Holder:
Your role is to ensure the cannabis purchasing experience flows smoothly.
Key Holders are team members responsible for opening and closing a store. Their duties also include handling operational procedures, assisting cashiers, providing customer service, supervising cleaning staff, setting alarms, and keeping the entry area clean and organized.
You will be a shift supervisor and will also work the ID check, floor, cash, and vault positions.
Responsibilities:
-Processing transactions and customer orders
-Responding to customer inquiries with product knowledge and accuracy
-Adhere to all company training, operation standards and procedures
-Abide by all company and provincial regulations and requirements for the sale of cannabis and associated products
-Complete tasks as assigned by the store managers
-Putting together customer orders as they are placed
-Maintaining a clean and organized stockroom
-Reporting any inventory discrepancies
-Maintaining inventory and stocking the storage rooms as product shipments arrive
Additional Requirements:
- Minimum age of 19+
-Criminal background check (Must possess prior to interview if selected)
-Sellsafe Training Certificate (Must posses prior to interview if selected)
-Eagerness to learn
-Demonstrate high levels of integrity and responsibility
-Experience in handling and utilizing POS systems. (Additional training for the Cannabis POS system will be provided)
-Knowledge of the various forms of cannabis, including strains types and effects
-Knowledge on the various forms of accessories, and cannabis consumption methods
-Willingness and eagerness to learn the ever changing products
-Positive and outgoing personality to ensure a high level of customer interaction and satisfaction
-Ability to multitask and move quickly
-Experience in inventory management
-Organizational skills to maintain efficiencies
Job Type: Full-time
Pay: From $17.50 per hour
Benefits:
- On-site parking
Shift:
- Day shift
- Evening shift
- Night shift
Work Days:
- Holidays
- Monday to Friday
- Weekends as needed
Experience:
- customer service: 1 year (preferred)
Licence/Certification:
- Se;llsafe+ Back Check (preferred)
Work Location: In person
Job Types: Full-time, Part-time
Pay: $17.50-$20.00 per hour
Benefits:
- Casual dress
- Flexible schedule
- On-site parking
- Store discount
Experience:
- Cannabis Sales: 1 year (required)
Licence/Certification:
- cansell (required)
Work Location: In person