Why join CMHA Kenora?
We are a team committed to our vision of mental health support for all. We offer an inclusive, innovative, and high-performance work culture that helps us deliver transformational impact. The organization cares about the growth, safety and well-being of employees and offers:
We are a team committed to our vision of mental health support for all. We offer an inclusive, innovative, and high-performance work culture that helps us deliver transformational impact. The organization cares about the growth, safety and well-being of employees and offers:
- Healthcare of Ontario Pension Plan (HOOPP)
- Comprehensive Health Benefits
- Paid Vacation Days
- Learning & professional development opportunities
Deadline to apply: July 2nd, 2025
Regional and Communication Engagement Lead
Ontario Structured Psychotherapy Program
Employer: CMHA Kenora Branch
Job Title: Regional and Communication Engagement Lead
Work Location: CMHA Kenora Branch
Employment Status: Full-Time, 16-month Contract
For more information, please visit www.cmhak.on.ca
Overview:
Reporting to the Regional Manager – Ontario Structured Psychotherapy Program with matrix reporting to the Chief Executive Officer, CMHA Kenora and working in consultation with related clinical and administrative leadership, the OSP Regional Engagement Lead will take a lead role in developing comprehensive and meaningful engagement initiatives with Ontario Structured Psychotherapy (OSP) clients, people with lived experience, family members, and community stakeholders across the OSP Northwest region to inform quality service planning and quality improvement. This will include building upon existing relationships with community organizations and OSP partners and developing a work plan to achieve the OSP program vision of ensuring
priority populations receive fair and equitable access to services. The preferred candidate will have experience in service delivery rooted in client-centered care and anti-racist practice.
Service Delivery:
- Translates the provincial OSP vision and expectations into achievable outcomes for the Northwest Region
- Provides a leadership role in developing and building meaningful relationships with local and regional partners
- Develops and coordinates regional program promotion plans in alignment with provincial program goals and initiatives and in consultation with Regional Clinical Leads
- Develops and leads OSP presentations for knowledge sharing and increasing awareness about OSP within mental health and addictions sector, hospitals, community agencies, primary care clinics and for other stakeholders as requested.
- Conducts ongoing population/needs assessments to identify existing or new barriers to service delivery for identified priority populations
- Provides feedback, suggestions, and advice to the Network Lead Organization team as required to develop quality improvement initiatives and potential engagement opportunities
- Works collaboratively with OSP Access Point Facilitators to identify intake and stepped care barriers including problem solving and improving equitable access
- Works alongside and collaboratively with the Implementation and Data Quality Lead to implement the Ontario Perception of Care for Mental Health and Addictions (OPOC-MHA)
- Participates in provincial OSP clinical leadership meetings, committees and working groups (i.e. meeting with other Network Lead Organization clinical leads across the province) as requested
- Develops a communication pathway to keep Service Delivery Sites and key stakeholders informed of key deliverables
- Works alongside and collaboratively with the Regional Clinical and Training Lead and Implementation and Data Quality Lead to ensure all quality improvement initiatives are in alignment with the OSP Provincial clinical and training expectations and including Ontario Health data submission requirements
- Prioritizes working with priority populations who will bring an analytical lens to the barriers that impede equitable access to OSP services
- Develops and leads working groups, as requested, to identify, analyze and problem solve barriers to service and address equity issues
- Works with the Ontario Health Regional and Provincial Indigenous Leads to identify barriers to services and to participate in the development and implementation of an Indigenous OSP service stream within the Northwest Region.
- Actively participates in the OSP Clinical and/or Implementation Community of Practice (CoP) as requested
- Assurance of confidentiality of all client, personnel, and organizational records and information
- Support an environment which avoids, prevents and corrects all activities or actions which may result in an adverse outcome in the delivery of mental health services
- Utilizes effective and appropriate mechanisms for the transfer of information at interface points.
- Utilizes verification processes and other checking systems for high-risk care/service activities.
- Monitor program policies and procedures to assure their applicability to evidence based best practice and CMHA philosophy
- Responsible for self-care including awareness of and addressing the effects of vicarious traumatization
- Other duties as required
Professional Development:
- Attends and actively participates in workshops, in-services and training sessions, and shares new information with peers and colleagues
- Integrates new concepts/knowledge/skills and shares this knowledge with the OSP Northwest region network team
- Completes regular self-assessment of work effectiveness, competencies and educational/developmental needs to ensure competency and effectiveness
- Accepts responsibility for work-related professional development, and actively seeks out and responds to opportunities for self-development
- Adherence to all policies of Canadian Mental Health Association Kenora Branch
- Participate in clinical team meetings and staff meetings as scheduled
- Responsible for following organizational policies and procedures.
Health and Safety:
Employee Health & Safety:
- Responsible for following all Occupational Health and Safety regulations and relevant organizational policies and procedures to ensure personal safety and safety of others.
- Participates in monthly safety inspections, emergency drills and training programs as required.
- Reports any equipment, safety concerns or hazards to supervisor.
- Provide a safe environment by ensuring adherences to Workplace Health and Safety Regulations and Policies, Infection Control Guidelines, WHIMIS and Safe Work Procedures; including but not limited to Fire, Disaster and Evacuation Plans
- Actively participates in safety planning in consultation with the Counselling & Treatment Team Lead when required.
Client Safety:
- Supports and contributes to a culture of safety and promotes client safety:
- Responsible for following organizational policies and procedures.
- Identifies and informs managers/supervisors of client safety problems and concerns, including actual and potential adverse events and incidents.
- Assesses client safety issues and concerns and actively participates in improvement activities.
- Utilizes effective and appropriate mechanisms for the transfer of information at interface points.
- Utilizes verification processes and other checking systems for high-risk care/service activities.
- Participates as required in training on targeted client safety focus areas.
- Assesses client safety issues and concerns and actively participates in improvement activities.
- Supports and contributes to a culture of safety and promotes client safety:
- Participates as required in training on targeted client safety focus areas.
- Identifies and informs Team Leads and Chief Executive Officer of client safety problems and concerns, including actual and potential adverse events and incidents.
- Maintains collaborative working relationships with all internal and external contacts, ensuring behaviors are at all times congruent with SJCG & CMHA Principles of Conduct
- Reports to the Regional Manager – OSP with a Matrix report to the Chief Executive Officer CMHA and works collaboratively with members of interprofessional team(s) within both organizations.
- Maintains collaborative working relationships with all internal and external contacts, ensuring behaviours are at all times congruent with CMHA Kenora Branch polices and procedures
Qualification
Education/Experience:
- Post-secondary qualifications in a related field
- A minimum of a undergraduate or graduate degree (Master’s Degree is preferred) in a related field with demonstrated knowledge of the health care continuum
Skills/Abilities:
- Demonstrated ability to independently identify systemic issues, plan improvements, measure success and continue quality improvement
- Demonstrated superior communication and influencing skills (oral and written) to effectively communicate with priority populations, OSP regional and provincial teams, Service Delivery Sites partners, community agencies, stakeholders and leadership teams
- Excellent skills related to development, design and tailored approaches to presentations and ability to connect with the target audience
- Skills related to health promotion and marketing to socialize an evidence based model of care
- Demonstrated excellent computer skills with proficiency in Microsoft Office software (e.g., Word, Excel, Visio, Power Point and Outlook)
- Demonstrated excellent problem solving, organizational, time management and project management skills
- Demonstrated ability to manage routine correspondence, multiple tasks/projects, diversified workload and rapidly changing priorities and challenging deadlines
- Passionate about contributing to positive social change and commitment to anti-oppression and anti-racism
- Ability to develop trusting professional relationships with the OSP Network Lead Organization team, Service Delivery Site therapists, leadership/management teams and regional and provincial partners and other stakeholders.
- Comprehensive knowledge of regional health services is an asset
- Experience working with Indigenous people and other diverse ethno-racial and cultural backgrounds is required
- Experience working with LGBTQ2S+ individuals
- Knowledge of mental health/mental illness, and mental health difficulties
- Highly developed screening, and assessment skills
- Understanding of the Recovery Philosophy
- Leadership skills
- Professionalism in the performance of duties
- Ability to work independently and self motivated
Assets:
- Registered member in good standing with applicable professional college in Ontario is considered an asset (e.g. College of Nurses of Ontario, Ontario College of Social Workers and Social Service Workers, Ontario College of Psychologists, College of Registered Psychotherapists of Ontario, College of Occupational Therapists of Ontario)
St. Joseph’s Care Group prides on being a diverse, inclusive, accessible, and equitable workplace where all employees and volunteers, irrespective of their gender, race, ethnicity, national origin, age, sexual orientation or identity, education or disability, feel valued and respected. St. Joseph’s Care Group offers accommodation for applicants with disabilities.
Conditions of Employment
- Travel is required to various work locations across Northwestern Ontario
- Must undergo a successful Police Vulnerable Sector Check (PVSC)
- May be required to work flexible hours (extended hours, evening/weekend work)
How to Apply:
Please submit your cover letter and resume to: [email protected]
The Canadian Mental Health Association, Kenora Branch welcomes and encourages applications from people with disabilities.
Accommodations are available on request for candidates taking part in all aspects of the selection process.
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