We are currently seeking a fun loving, motivated, energetic individual to join the team working Reception. The ideal candidate will be well-traveled, have knowledge of hostel culture, local visitor information, culinary recommendations and travel event information.
**International students are not eligible due to funding requirements . Must be under the age of 30 and a permanent resident of Canada (Qualifications for the position under Canada Summer Jobs)
**Please submit full resume with a little introduction about yourself.
Responsibilities:
- Knowledge of local tourism activities and promote access to outdoor gear rental and local outdoor tourism agencies considered an asset
- Ensuring a calm and welcoming atmosphere for guests - guests are priority taken care of - escorting guests to where they need to go, giving run downs of the business as per welcoming list
- Daily room checks, bi-hourly checks
- Reception duties, opening as per opening SOP, closing as per closing SOP
- Ensure laundry is completed by the end of shift
- Prepare rooms, arrange decorations, media equipment, and furniture for social or business functions
- Manage guest inquiries and bookings via phone, email, and in-person
- Answer telephones and respond to customer inquiries
- Ensure accurate billing and payment processing
- Operates cash register and general administrative duties
- Check guests in and out of system, including deleting and inputting door codes accurately
- Maintain a clean and organized front desk area
- Work closely with housekeeping and maintenance staff to ensure guest rooms and public areas are well-maintained
- General duties include tidying/cleaning washrooms, kitchen bar and public areas
Job Specifications:
- Able to work independantly and as a team
- Heavy lifting involved (approximately 40lbs)
- Ability to multitask and prioritize tasks effectively
- Detail-oriented and able to maintain accurate records
- Professional attitude and physical stamina required
- Professional and courteous demeanor
- First Aid Certification considered an asset
- Mandatory SmartServe
- Preference will be given to candidates that are bilingual, know the local area and have a vested interest in outdoor adventure.
- Operate computer systems and basic knowledge of Excel, Microsoft and Outlook an asset
- Able to problem solve possible booking, guest issues
- Assist in bar serving and making drinks - Smartserve considered an asset
Expected Availablity - Shifts may fall between 12pm-10pm, evenings and weekends
First two weeks are training shifts transition to Full-time when the busier season starts from July-September, under the Canada Summer Jobs Program (30 hrs/week).
Job Type: Part-time
Pay: $17.50 per hour
Benefits:
- Store discount
Application question(s):
- Are you under the age on 30? (Qualifications for the position under Canada Summer Jobs)
- Are you a Permenant Resident of Canada? (Qualifications for the position under Canada Summer Jobs)
- Do you have your SmartServe? ( Due to this position as an evening shift: this is an asset)
- What are your plans for September?
Work Location: In person
