Casino Nova Scotia is seeking 2 Part-time Card Dealers!
Position Summary
Under the direct supervision of the Manager, Table Games or Shift Manager, Table Games, this position is responsible for providing dealing services to customers while contributing to a safe and welcoming work environment for all team members. Ensures adherence to the Company's policies and procedures, motivates and leads by example and supports Great Canadian's learning environment while establishing a safe and welcoming work environment for all team members. Above all else, must embrace and be aligned with Casino Nova Scotia’s culture and philosophy of providing outstanding entertainment experiences.
Key Accountabilities
- Conducts live games on the casino floor professionally and as a team member
- Ensures compliance of all regulations, policies, and procedures
- Works closely with Supervisors and management staff to ensure a well-run gaming floor
- Promotes the Casino’s events, services, and promotions to all guests
- Assists players with game rules
- Promotes and maintains positive relations with all guests and staff
- Ensures the guest is being provided with superior customer service
- Commitment to learning what our customers’ needs and wants are
- Encourages mutual accountability in service and inspiring others
- Takes pride in work and willing to learn and master new games
- Protects the Company’s assets by securing cards, chips and cash; verifies all transactions and concentrates on table activities
- Maintains appropriate game pace and proper game security
- Contacts Supervisor to resolve disputes and game irregularities
- Finds ways to Play ; you are serious about work, without being serious in your demeanor
- Chooses to make every day a great day
- Stays focused in order to Be there
- Delivers an exceptional entertainment experience to internal and external guests to ensure you Make their day
Education and Qualifications
- Minimum Grade 12 or equivalent is required
- Strong basic mathematic skills required to determine winnings, losses, and game outcomes, is required
- Dealer certificate ( Training not provided- must have previous dealing experience)
- Demonstrated exceptional customer service and interpersonal skills is required
- Proven ability to conduct live games with speed, efficiency and accuracy is required
- Satisfactory attendance is required
- Proven sound judgement and decision-making skills is required
- Demonstrated aptitude to create an entertainment experience with guests is required
- Proven to be detail oriented, reliable, punctual, efficient, trustworthy, diligent in duties and responsibilities, and a team player
- Self-motivated and works well in a fast-paced environment
Work Environment Considerations
- Regular casino environment, standing for long periods of time, dealing cards for long periods of time, some exposure to noise, non-traditional work hours
