Core Competencies
Customer Focus
Communication
Teamwork
Quality Orientation
Time Management
Adaptability / Flexibility
Creative and Innovative Thinking
Planning and Organizing
Problem Solving
Result Focus
Accountability and Dependability
Ethics and Integrity
Mathematical Reasoning
Job Description
- Performing a variety of routine and non-routine administrative and clerical tasks.
- Assist with creating schedules on a day-to-day basis.
- Communicating with team members for status reports/updates on incoming jobs.
- Sharing 24/7 on-call responsibilities.
- Communicating directly with customers to create schedules.
- Data entry/formatting, PDF bundling.
- Maintain a professional attitude.
- Work well with colleagues, customers, and suppliers.
- Other tasks as required.
- High school diploma.
- A customer service attitude with the ability to deal with strong personalities.
- Bilingual is considered an asset.
- Knowledge of appropriate software, including Microsoft Word, Excel, Outlook, Microsoft PowerPoint, and Adobe Acrobat.
- Excellent verbal and written communications, listening, and customer service skills.
- Professional appearance (i.e., personal appearance and attitude).
- Multi-tasking skills and ability to be flexible when priorities shift.
- Ability to work effectively alone and prioritize.
- Demonstrated competence related to the application of our core values.
- Ability to remain calm and poised in urgent situations.
- Adheres to the organization's security and confidentiality policies.
- Office setting.
- Full-time plus on-call rotation.
- Manual dexterity is required to use the desktop computer and peripherals.
- Interacts with upper and middle management, employees, and clients.
- Repetitive work.
- Flexible hours, with the possibility of being full-time.
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