JOB DESCRIPTION
The LMS Administrator is responsible for managing and optimizing our Learning Management System (LMS). This role is critical in ensuring a seamless learning experience for employees, maintaining system integrity, and supporting the delivery of training programs across the organization.
RESPONSIBILITIES
- Administer and maintain the LMS Platform, including user accounts, course assignments, and system configurations.
- Monitor and ensure data accuracy, troubleshoot technical issues, and coordinate with vendors or IT for system updates and enhancements.
- Upload, test, and manage eLearning content, instructor-led training, and blended learning programs.
- Create learning paths, certifications, and curricula aligned with organizational goals.
- Collaborate cross-functionally to develop e-learning content.
- Generate and distribute reports on completion, learning progress, and compliance metrics.
- Analyze data to identify trends and recommend improvements in increasing learning effectiveness and adoption.
- Provide technical support to learners, instructors, and internal stakeholders.
- Develop user guides, FAQs, and training materials to promote LMS adoption.
- Manage the LMS mailbox and support tickets.
- Ensure training records meet regulatory and organizational compliance standards.
- Conduct regular audits to maintain system integrity and performance.
- Partner with the People Team, L&D, IT, and business units to support learning initiatives and system integration.
- Participate in LMS-related projects, including upgrades, migrations, and new feature rollouts.
- Manage end-to-end session logistics, including registration setup, participant tracking, recording management and attendance monitoring.
- Coordinate and send session invitations, reminders, and follow-up communications.
- Set up classes and learning events in the LMS and Microsoft Teams, ensuring smooth access and functionality.
- Distribute post-session feedback surveys and compile responses for analysis and reporting.
- Maintain accurate records, documentation, and learning resource materials.
- Performs other related duties as assigned to support team objectives and organizational goals.
- Serve as a point of contact for facilitators, participants, and managers regarding session details and troubleshooting.
QUALIFICATIONS
- Bachelor’s degree in Education, HR, IT, or a related field.
- At least 2 years of LMS administration experience, preferably with Adobe Learning Manager or similar platforms.
- Strong knowledge of SCORM, xAPI, and eLearning standards.
- Advanced proficiency in Microsoft Office (Word, Excel, PowerPoint, SharePoint); experience with Publisher, Articulate 360, Adobe, or HTML is a plus.
- Proven ability to support teams with technical and administrative expertise.
- Skilled in creating learning materials and supporting training programs.
- Excellent communication, organization, and problem-solving abilities.
- Highly self-motivated, able to manage multiple tasks under pressure and meet tight deadlines.
- Committed to confidentiality and exceptional customer service.
- Collaborative team player with experience in corporate or global learning environments.
Job Identification
6010
Posting Date
08/26/2025, 01:53 PM
Locations
Two Westbrook Corporate Center, Westchester, IL, 60154, US
Degree Level
Bachelor's Degree
Job Schedule
Full time
Minimum Salary
70,080
Maximum Salary
105,130.00
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