Housing Administrator
Company description
Pro Edge Management. is presently seeking to add a highly motivated individual for a Housing Administrator position to join our growing family. Housing Administrators will work along side the Property Manager while providing administrative and maintenance support enabling our Executive Team to achieve/exceed the goals and key performance indicator targets of our company and our client.
This job description is intended to provide a description of those principal job elements job descriptions are subject to change from time to time under the discretion of the company.
Job description
As a member our on site(s) management team, the key responsibilities of a Housing Administrator include but are not limited to:
- Office administration and maintenance support
- Answering and responding to phone calls and emails accordingly
- Housing charge Collection and Arrears Management – including RGI calculations (when applicable), preparing and mailing rent notices, entry of rental & other payments into the Housing Provider’s accounting software, serving all legal notices in relation to non-payment of rent and other related issues under the Residential Tenancies Act (RTA) and Housing Services Act (HSA)
- Professionally and courteously handle inquiries from prospective/current residents
- Monthly bank deposits
- Data entry of all A/R and A/P
- Preparation of payables to be signed weekly or as need basis
- Work Order Processing and Maintenance Personagement – distributing work orders to superintendents (if applicable) , receiving and updating work orders on a daily basis in a designated tracking system; scheduling and follow up of contractor work on an as needed basis
- Management of vacant units- processing Notices to Vacate, Acknowledgement to tenants, scheduling inspections, creating work orders for unit preparation by superintendents/contractors. Processing/updating tenant files
- Tenant File Administration – processing parking registration, transfer applications, mailing, filing
- Utilizing Company and client computer software – Yardi, NewViews, HMWorx
- Providing various daily, weekly and monthly reporting as needed
Desired Skills and Experience
To succeed in this role, the candidate must possess the following combination of education, experience and skills:
- 2 or more years' experience in co-op and non-profit housing and knowledge of property administrative and maintenance practices
- Knowledge of various legislation, including the RTA (Resident Tenancies Act), HSA (Housing Services Act)
- Experience working in the Non-Profit / Subsidized housing sector
- Experience in completing various RGI (Rent Geared to Income) calculations is a strong asset
- Strong communication skills both written and verbal
- Knowledge and experience of LTB proceedings as it relates to the process of serving Notices relating to non-rental payments, anti-social behavior, illegal activity, etc.
- Strong customer service orientation and delivery
- Ability to respond and express ideas clearly in written and oral communication
- Experience utilizing Yardi/Newviews or similar financial software
- Ability to work both independently and as a part of a team
- Proficient in MS Word, Excel, Outlook
- Sound analytical and problem solving skills.
- Proven organizational skills and ability to meet deadlines
- Demonstrates a high degree of integrity
This is an excellent opportunity for a career-minded property management professional looking for a challenging opportunity.
Thank you in advance for your interest. We regret that we can only respond to candidates chosen for interview. Candidates must live and be authorized to work in Canada and have a valid driver’s licence
Job Type: Full-time
Pay: From $41,000.00 per year
Education:
- Secondary School (preferred)
Experience:
- administrative assistant: 3 years (preferred)
Willingness to travel:
- 25% (required)
Work Location: In person
