Position Information
Position Number
S01168
Position Title
Fundraising Database and Systems Specialist
Division/Portfolio
Advancement and Foundation
Department/Program
Advancement
Location
Kelowna
Other Flexible Work Options
Your Opportunity
The Fundraising Database and Systems Specialist is responsible for the strategic oversight, maintenance, and enhancement of the Advancement Department / Okanagan College Foundation fundraising database/CRM and related systems to drive donor engagement and achieve fundraising objectives. This role ensures data accuracy, system efficiency, and staff training while leveraging technology to support fundraising efforts and donor stewardship.
The role reports to the Director Advancement, is a member of the Advancement leadership team, and works with college leaders to align with data standards and the ensure the consistent application of relevant legislation. The role works with the Advancement Team to establish and maintain standards, identify improvements and best practices, and implement and uphold policies and initiatives which support the implementation of the College and Foundation’s fundraising goals in support of the College’s strategic plan and priorities.
Functions and Duties
1. Administers the organization’s fundraising CRM (Raiser’s Edge), managing and executing donor records, gift processing, and data segmentation with precision.
2. Customizes and integrates database tools, including online donation platforms, reporting systems, and integration with other College systems, to streamline fundraising operations and enhance user experience.
3. Establishes data governance policies and structures, establish and maintain data entry standards, conduct regular audits, and create detailed reports and dashboards to support fundraising strategies and provide insights to Advancement leadership and fundraisers.
4. Trains advancement and alumni relations staff on CRM usage, develops training materials, and provides ongoing technical support to ensure effective policy and system adoption.
5. Identifies and implements opportunities to automate processes, improve workflows, and adopt new technologies to boost efficiency and donor engagement.
6. Ensure compliance with Canadian data protection laws (e.g., PIPEDA, CASL) and maintain robust security protocols to safeguard donor information.
7. Partners with Advancement, IT/Data, Finance, and Alumni Relations teams to align database functionality with organizational policies, campaigns and goals.
8. Manages relationships with software vendors, negotiates service agreements, and evaluates new tools to meet evolving organizational needs.
9. Manages budgets associated with systems administration with the Department.
10. Supervises and has direct authority over Donations and Database Coordinator (continuing support staff); accountable for the full range of people management responsibilities including recruitment, selection, scheduling, assigning work, managing performance, managing health & safety and issuing discipline.
11. Performs other duties as assigned
2. Customizes and integrates database tools, including online donation platforms, reporting systems, and integration with other College systems, to streamline fundraising operations and enhance user experience.
3. Establishes data governance policies and structures, establish and maintain data entry standards, conduct regular audits, and create detailed reports and dashboards to support fundraising strategies and provide insights to Advancement leadership and fundraisers.
4. Trains advancement and alumni relations staff on CRM usage, develops training materials, and provides ongoing technical support to ensure effective policy and system adoption.
5. Identifies and implements opportunities to automate processes, improve workflows, and adopt new technologies to boost efficiency and donor engagement.
6. Ensure compliance with Canadian data protection laws (e.g., PIPEDA, CASL) and maintain robust security protocols to safeguard donor information.
7. Partners with Advancement, IT/Data, Finance, and Alumni Relations teams to align database functionality with organizational policies, campaigns and goals.
8. Manages relationships with software vendors, negotiates service agreements, and evaluates new tools to meet evolving organizational needs.
9. Manages budgets associated with systems administration with the Department.
10. Supervises and has direct authority over Donations and Database Coordinator (continuing support staff); accountable for the full range of people management responsibilities including recruitment, selection, scheduling, assigning work, managing performance, managing health & safety and issuing discipline.
11. Performs other duties as assigned
Education and Experience
- Bachelor’s degree in business administration, management, information technology, or a related field.
- 3-5 years of experience in database management, ideally within a Canadian nonprofit or fundraising environment.
- A combination of experience and education may be considered.
Skills and Abilities
- Proficiency with CRM platforms (e.g., Salesforce, Blackbaud, or Artez) and data visualization tools.
- Strong analytical skills with experience analysing and recommending improvements, developing data governance policies and procedures, producing reports to guide fundraising decisions.
- Excellent project management and communication skills to support and train diverse staff.
- Knowledge of Canadian fundraising regulations, tax receipting rules, and data privacy laws.
- Demonstrated ability to troubleshoot technical issues and implement innovative solutions.
- Demonstrated ability to manage a high volume of work with conflicting priorities and deadlines, while maintaining the highest standards of accuracy.
Preferred Qualifications
Desired Start Date
10/01/2025
Position End Date (if temporary)
Schedule
Annual Salary/Hourly Rate
$74,168 - $108,780. Typical hiring rang $89,002 - $98,891
Appointment Type
Exempt - Continuing Full-time
Special Instructions to Applicants
Employee Group
Excluded
Posting Detail Information
Competition Number
C003203
Number of Vacancies
1
Posting Open Date
08/21/2025
Posting Closing Date
Open Until Filled
Yes
Inclusion Statement
Okanagan College is committed to increasing the equitable and inclusive participation of marginalized people in all aspects of college life. We welcome and encourage applications from Indigenous Peoples, Black People, members of racialized groups/visible minorities, people with disabilities and people with diverse gender identities or expressions. People with disabilities who anticipate needing accommodations for any part of the application process may contact, in confidence, [email protected].
Report job
