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Front Desk Receptionist-Préposée au service à la clientèle

Buzzfit
Longueuil, Quebec
1 day ago

Buzzfit Fitness Centers were the industry pioneers in being the first to offer a superior quality fitness experience at a lower cost here in Quebec. Buzzfit is proudly a Quebec company, and we have changed the rules, to change lives! Working at BUZZFIT is to proudly participate in our mission to make a POSITIVE impact in our community by making fitness as affordable and accessible as possible. We aim to create an environment WITHOUT PRESSURE and ENERGY where everyone feels welcome and RESPECTED. We believe that training in a MODERN FACILITY with some of the best equipment on the market is not a privilege, IT'S YOUR RIGHT! BUZZFIT are the friendliest fitness centers in Quebec! BUZZFIT employees honor our values with a friendly welcome, offering a large, well-equipped gym with a surplus of equipment. A spotlessly clean and energetic environment, where everyone is welcome. By working at BUZZFIT, employees have the chance to work in a FUN environment, oriented towards the values of education, mutual aid, respect, fun and CHANGING THE RULES !! And CHANGING LIVES !!

Advantages :

- PROFESSIONAL, FUN, ENERGIC, COLLABORATIVE work environment, which will allow you to easily combine: personal life, work, studies and active lifestyle.

-The employee will obtain a subscription including the following benefits: Access to all BUZZFIT gyms in Quebec . * Unlimited access to: hydromassage beds, massage chairs, tanning booths (18 years old and over), red light therapy cabins (18 years old and over), and the Sauna, 24/7 A t-shirt to proudly show that you are part of the best team in Quebec !!

The Customer Service Associate is a very friendly and courteous person who consistently provides top notch service and fosters positive customer satisfaction and loyalty while promoting the mission, vision and values of Buzzfit. The front desk associate must be adept at balancing several tasks with friendly and courteous demeanor.

-We are looking for individuals who will create an overall positive experience for all club members, potential members and guests.

The essential tasks include but are not limited to:

Operations management: Ensure compliance and application of applicable standards and laws

-Inventory, supply and marketing management

-Ensure loss prevention

- Customer service :

-Greet customers and offer first-class service

-Answer phone calls

-Answer members' questions (in person or by phone)

-Perform member registrations and inform members of the various available subscriptions

-Carry out visits to new members

-Receive and process customer complaints

-Ensure the cleanliness and upkeep of the premises, carry out cleaning checks throughout the facility (bathrooms / changing rooms) / BUZZ card area / Gym etc ...

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Les centres de conditionnement Buzzfit ont été les pionniers de l'industrie à être les premiers à offrir une expérience de conditionnement physique de qualité supérieure à moindre coût ici au Québec. Buzzfit est fièrement une entreprise québécoise, et nous avons changé les règles, pour changer les vies!

Travailler chez BUZZFIT c’est de fièrement participer à notre mission d’avoir un impact POSITIF dans notre communauté en rendant le conditionnement physique aussi abordable et accessible que possible. Nous visons à créer un environnement SANS PRESSION et ÉNERGIQUE ou tout le monde se sent bienvenu et RESPECTÉ. Nous croyons que s’entraîner dans un ÉTABLISSEMENT MODERNE doté d’ équipements parmi les meilleurs sur le marché n’est pas un privilège, C’EST VOTRE DROIT! BUZZFIT sont les centres de conditionnement le plus amical au Québec!

Les employés BUZZFIT honorent nos valeurs avec un accueil amical, offrant une grande gym bien équipée et avec un surplus d’équipements. Un environnement de propreté impeccable et énergique, ou tout le monde est bienvenue. En travaillant chez BUZZFIT, les employés ont la chance de travailler dans un environnement FUN, orienté vers des valeurs d’éducation, d’entraide, de respect, de plaisir et de CHANGER LES REGLES!! Et CHANGER LES VIES!!

Avantages :

- Environnement de travail PROFESSIONNELLE, FUN, ENERGIQUE, COLLABORATIF, et qui vous permettrez de facilement combiner : vie personnelle, travail, études et mode de vie actif. L’employé obtiendra un abonnement incluant les avantages suivants :

. * Accès illimités aux : lits d’hydromassage, aux chaises de massage, aux cabines de bronzage (18 ans et +), aux cabines d’illuminotherapie rouge (18 ans et +), et au Sauna, 24h sur 7

L’Associer Service à la clientèle est une personne très amicale et courtoise qui fournit constamment un service de premier ordre et favorise la satisfaction et la fidélité positives des clients tout en promouvant la mission, la vision et les valeurs de Buzzfit. L'associé de la réception doit être apte à équilibrer plusieurs tâches avec un comportement amical et courtois.

Nous recherchons des individus qui créeront une expérience positive globale pour tous les membres du club, les membres potentiels et les invités.

Les tâches essentielles incluent mais ne se limitent pas à:

Gestion des opérations :

· Assurer le respect et l’application des normes et des lois applicables;

· Gestion des inventaires, de l’approvisionnement et de la mise en marché;

· Veiller à la prévention des pertes.

· Balancement des caisses

- Service à la clientèle :

· Accueillir les clients et offrir un service de première qualité;

· répondre aux appels téléphoniques,

· répondre aux questions des membres (en personne ou par téléphone),

· effectuer les enregistrements des membres, informer les membres des différents abonnements disponibles

· effectuer les visites des nouveaux membres,

· Recevoir et traiter les plaintes des clients;

· Veiller à la propreté et à l’entretien des lieux, effectuer les contrôles de nettoyage dans toute l'installation (salles de bains / vestiaires) / Zone de carte BUZZ / Gym etc…

Part-time hours: 25-40 per week

Job Types: Full-time, Part-time, Permanent

Salary: $14.25 per hour

Job Types: Full-time, Part-time

Salary: $14.25 per hour

Job Types: Full-time, Part-time

Salary: $14.25 per hour

Job Types: Full-time, Part-time

Salary: $14.25 per hour

Job Types: Full-time, Part-time, Permanent

Part-time hours: 25-30 per week

Salary: $14.25 per hour

Benefits:

Schedule:

Job Types: Full-time, Part-time, Permanent

Pay: $16.10 per hour

Benefits:

Work Location: In person

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