A Front Desk Agent ensures customers receive the best service possible from the property. They provide customers with their requested room, address their needs, and resolve any complaints they may have throughout their stay. Other duties and responsibilities of a Front Desk Agent may include:
- Greeting guests upon their arrival and providing a hospitable welcome
- Recording client information in an internal database and directing them to their designated rooms
- Receiving calls, conducting room reservations, and verifying existing bookings
- Organizing transportation services and making restaurant reservations for guests upon request
- Processing customer payments and presenting them with the bill upon check-out
- Assisting guests who request additional services as required
- Keeping the front desk neat, orderly, and sanitized at all times
Job Types: Part-time, Permanent
Pay: $18.57 per hour
Expected hours: 16 – 24 per week
Schedule:
- 8 hour shift
- Day shift
- Evening shift
- Night shift
Work Location: In person
Expected start date: 2025-08-18
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