Search suggestions:

part time
full time
no expérience
graphic designer
construction
administrative assistant
receptionist
server
pharmacy assistant
work from home
canadian tire
health care aide
warehouse
Ontario
Calgary
British Columbia
Quebec
Edmonton
Toronto
Northwest Territories
Halifax
Kelowna
Saskatoon
Prince Edward Island
Richmond

Evening Operations Support (Dispatch)

XTL Transport Inc.
$46,173 - $58,465 a year
Rocky View County, Alberta
Full time
2 days ago
The Role: The role of the Operations Support Role is to support overflow demand and holiday coverage for all departments in dispatch. The successful candidate will be trained on all positions within the Dispatch team. This position is required to be held by staff looking to advance towards supervisory and management roles within the XTL Group of Companies.

Shift: Monday - Friday 2pm - 11pm

Responsibilities

Driver Support

  • Ensure phones and satellite messages are answered promptly
  • Ensure load specific and operations related documents, gate passes, time cards, and customs paperwork are administered in a timely and effective manner
  • Responding to various types of operational issues including but not limited to: equipment breakdowns, driver reassignments, custom or border delays, load delays or cancellations, overweight loads, etc.

Troubleshooting

  • Establish plans for loads that will not meet service commitments. This includes communication information to customer and customer service.
  • Ensuring correct equipment is assigned to customers and trailer bank commitments are not delayed.
  • Ensure yard check, load security, heated load and inactive trailer monitoring are completed daily
  • Relay information, obstacles, and discrepancies to driver managers, operations, customer service, and other various departments when necessary and in order to prevent systematic service failures.
  • Monitoring for hazardous or time sensitive maintenance flags and assigning equipment accordingly.

Data Integrity

  • Ensuring data integrity is preserved by ensuring the following items are planned accurately and in a timely manner
    • Deadheads
    • Switches
    • Check-calls
    • Correcting error messages

Customer Service

  • Entering orders
  • Responding to the after-hour needs of customers

Office Support

  • Assist planners with overflow dispatching
  • Fill in planning role when needed
  • Support any team member who needs assistance

Equipment Inventory

  • Monitor pools of equipment and report on fleet balance and utilization
  • Monitor foreign equipment in order to help facilitate timely returns
  • Reconcile computer records with physical yard checks
  • Investigate discrepancies in order to prevent losses of equipment

XTL is an equal opportunity employer that embraces diversity in the workplace and equivalently considers applications from qualified women, men, visible minorities, aboriginal people and persons with disabilities. We welcome applications from all interested individuals

We invite all interested persons to apply but only candidates selected for an interview will be contacted.

#ABJOB
#XTLAB


sEFVq07tCW

Apply
Save
Report job
Other Job Recommendations:

Dispatcher - Work from home

A.J. Towing Inc
Chilliwack, British Columbia
$18 - $21 an hour
  • Answer client calls for towing & roadside assistance and...
  • Dispatch calls to Drivers in an efficient and timely manner...
3 days ago

City Dispatcher- After hours

HGC HARMAN GROUP OF COMPANIES- Caledon Ontario- One of the best fleet employees in Canada
Peel Region, Ontario
$50,000 - $65,000 a year
  • Coordinate and plan with department peers to effectively and...
  • Communicate specific freight requirements and procedures to...
1 day ago

Security Dispatcher, Bank

GardaWorld
Toronto, Ontario
  • Work independently but as a part of a team to provide...
  • Have a high school diploma or equivalent ...
6 days ago

Flatdeck Dispatcher

WELKIN TRANSPORT LTD.
Burnaby, British Columbia
$27 - $30 an hour
  • Assign and coordinate loads for drivers across Canada and...
  • Prepare and process customs documentation, E-Manifests, and...
1 week ago

Dispatcher

Baseline Towing & Heavy Recovery
Muskoka District, Ontario
  • Manage incoming and outgoing calls
  • Communicate effectively with drivers and clients to provider...
3 weeks ago

Dispatcher for Towing Company

KW TOWING
Cambridge, Ontario
$17 - $22 an hour
  • Receive calls from the customers and delegate and assign the...
  • Utilize Tow Book for daily planning and scheduling...
3 weeks ago

Mover Dispatcher & Job Coordinator

Kratos Moving Inc.
Toronto, Ontario
  • Schedule and assign trucks for each move
  • Build and manage crews for daily jobs...
2 weeks ago

Viande Commis temps partiel jour

Maxi
La Vallée-du-Richelieu, Quebec
$32,200 - $38,462 a year
Come make your difference in communities across Canada, where authenticity, trust and making connections is valued – as we shape...
17 hours ago

Line Chef

S Coffee 101 King W ( Licensed Starbucks)
Kitchener, Ontario
Don Julio Tacos & Tequila Bar is Mexican restaurant inspired to make as most as it can from scratch, located in the heart of...
17 hours ago

Skilled Framing Carpenter

Ross Lane Homes
City of Windsor, Ontario
$25 - $40 an hour
  • Strong experience with roof framing and sheathing
  • Ability to lay out floors and walls accurately and...
17 hours ago