Director, Services

About the Role:

Job Summary:

As the Director, Services, you will be a key executive leader responsible for the strategic vision, growth, and profitability of our core service lines. You will have full ownership of a diverse portfolio, including Education Services, Professional Services, Support Services, and Supply Chain Services. This is a high-impact role requiring a seasoned leader who can manage not only the P&L and sales but also the long-term strategic direction and development of both our service offerings and the teams that support them.

What You'll Do:

• Strategic Leadership & P&L Ownership: Drive the overall business strategy and financial performance for the entire services portfolio, ensuring long-term growth and profitability.
• Service Portfolio Management: Lead the development and launch of new services while ensuring the continuous improvement and profitability of existing offerings.
• Executive Sales & Business Development: Provide executive oversight for services sales, engaging in high-level client discussions and defining go-to-market strategies to expand business.
• Team & Partner Leadership: Lead, mentor, and grow a team of managers and professionals. You will also be responsible for recruiting, managing, and strengthening key relationships with our service partners.
• Market & Contract Analysis: Analyze market trends, assess partnership contracts, and ensure alignment with our corporate strategy and financial goals.
• Operational Excellence: Oversee the operational efficiency of service delivery and approvals within our CIS systems, as well as the accuracy of all sales forecasting and business reporting.

What We're Looking For:

• Experience: 5-8 years of relevant professional experience, with 3-5 years in a direct management or supervisory role.
• Strategic Vision: Proven ability to define and execute a long-term business strategy that drives both top-line revenue and bottom-line profitability.
• Executive Leadership: A track record of successfully leading and mentoring high-performing teams, fostering a culture of accountability and innovation.
• Financial Acumen: Deep understanding of P&L management, budget forecasting, and key financial metrics to drive business decisions.
• Relationship Building: Exceptional ability to build and maintain relationships with internal stakeholders, external partners, and key clients at the executive level.

Key Skills

What's In It For You?

• Elective Benefits: Our programs are tailored to your country to best accommodate your lifestyle.
• Grow Your Career: Accelerate your path to success (and keep up with the future) with formal programs on leadership and professional development, and many more on-demand courses.
• Elevate Your Personal Well-Being: Boost your financial, physical, and mental well-being through seminars, events, and our global Life Empowerment Assistance Program.
• Diversity, Equity & Inclusion: It's not just a phrase to us; valuing every voice is how we succeed. Join us in celebrating our global diversity through inclusive education, meaningful peer-to-peer conversations, and equitable growth and development opportunities.
• Make the Most of our Global Organization: Network with other new co-workers within your first 30 days through our onboarding program.
• Connect with Your Community: Participate in internal, peer-led inclusive communities and activities, including business resource groups, local volunteering events, and more environmental and social initiatives.

Don't meet every single requirement? Apply anyway.

At TD SYNNEX, we're proud to be recognized as a great place to work and a leader in the promotion and practice of diversity, equity and inclusion. If you're excited about working for our company and believe you're a good fit for this role, we encourage you to apply. You may be exactly the person we're looking for!