Job Overview
We are seeking a dedicated and organized Dental Receptionist to join our team. The ideal candidate will have a strong background in dental or medical office environments, with experience in managing front desk operations. This role is crucial for ensuring a smooth patient experience from the moment they arrive until their departure. The Dental Receptionist will be responsible for handling patient inquiries, scheduling appointments, and maintaining accurate electronic medical records.
Responsibilities
- Greet patients warmly and manage the check-in and check-out process efficiently.
- Schedule and confirm patient appointments using Dentrix software.
- Handle multi-line phone systems to answer calls, address inquiries, and direct calls appropriately.
- Maintain patient records and ensure all information is up-to-date in the electronic medical records system.
- Assist with insurance verification and processing as needed.
- Provide information regarding dental services and procedures to patients.
- Collaborate with dental staff to ensure a seamless flow of operations within the office.
- Manage administrative tasks including filing, data entry, and maintaining office supplies.
Requirements
- Previous experience as a Dental Receptionist or in a similar role within a dental or medical office setting is preferred.
- Proficiency in using Dentrix and familiarity with Epic software is a plus.
- Strong understanding of medical terminology related to dentistry.
- Experience with electronic medical records management is essential.
- Excellent organizational skills with attention to detail and ability to multitask effectively.
- Strong communication skills, both verbal and written, to interact professionally with patients and staff.
- Ability to work in a fast-paced environment while maintaining composure under pressure.
- Previous experience with front desk operations and administrative duties is highly desirable.
Job Types: Full-time, Permanent
Pay: $23.00-$36.00 per hour
Work Location: In person
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