Pacific Coast Express Limited is a diversified transportation company based in Surrey, BC serving Western Canada and the United States and is a proud business unit of Mullen Group Ltd. (a public company). How we conduct our business and ourselves is guided by honesty, trust, respect and integrity. These are the most fundamental ethical values and principles in which we operate.
Position Summary
We currently have an openings available for a Customs Coordinator at Surrey, BC location. This position has the important responsibility of setting up shipments to successfully clear Canada or US customs, including reviewing customs documentation, following up with the shipper, the importer of record and the customs broker to ensure the shipment successfully clears customs. This position also updates several computer systems and provides excellent customer service.
Description & Responsibilities are as follows,
- Set-up shipment to cross border with Canada or US Customs
- Following up with the shipper, customs broker or importer of record for missing customs documents to ensure all document is in order and submitted to Customs
- Updating shipment status in several computer systems throughout the day
- Receiving and checking documents
- Tracing Shipments
- Managing a high volume of emails
- Coordinating with customers and dispatch personnel
- Effectively communicating and interfacing with other departments to resolve issues
- Various administrative duties as assigned
Experience and Qualifications
· Post secondary education
· Cheerful and professional in all aspects of internal/external customer relations
· Attention to detail
· Self-starter with problem solving skills
· Exceptional time management skills
· Data entry and strong keyboard skills
· Excellent interpersonal and communication skills (written and verbal)
· Ability to work with minimal supervision in a fast paced environment
· Proficient computer skills
· Prior experience in the transportation industry is an asset for this position
We offer a competitive compensation and benefits plan and an opportunity for advancement.
This position is open to all qualified individuals.
Job Types: Full-time, Permanent
Benefits:
- Dental care
- Disability insurance
- Extended health care
- Life insurance
- Vision care
Experience:
- Cross Border Customs: 1 year (preferred)
Work Location: In person
