Kenvue is currently recruiting for a:
What we do
At Kenvue, we realize the extraordinary power of everyday care. Built on over a century of heritage and rooted in science, we’re the house of iconic brands - including NEUTROGENA®, AVEENO®, TYLENOL®, LISTERINE®, JOHNSON’S® and BAND-AID® that you already know and love. Science is our passion; care is our talent.
Who We Are
Our global team is ~ 22,000 brilliant people with a workplace culture where every voice matters, and every contribution is appreciated. We are passionate about insights, innovation and committed to delivering the best products to our customers. With expertise and empathy, being a Kenvuer means having the power to impact millions of people every day. We put people first, care fiercely, earn trust with science and solve with courage – and have brilliant opportunities waiting for you! Join us in shaping our future–and yours.
Role reports to:
Director Consumer Deliver Supply ChainLocation:
North America, Canada, Ontario, MarkhamWork Location:
HybridWhat you will do
Please note this is an 18 month, fixed term contract.
The Customer Logistic Representative (bilingual) will be responsible for managing an end-to-end (E2E) retail customer portfolio—from order receipt through to deduction resolution. The role will work closely with internal and external partners to identify opportunities that deliver joint value and enhance the customer experience. This individual will bring a strong continuous improvement mindset and use data-driven insights to streamline operations and drive customer satisfaction.
Key Responsibilities
Own the daily customer management process from order receipt to deduction resolution, collaborating with Distribution, Transportation, and Customer Development teams.
Identify and eliminate recurring process inefficiencies to increase order accuracy and product availability, contributing to OTIF-D (On-Time In-Full at Delivery) performance.
Utilize tools such as SAP, High Radius, Tableau, Power BI, and other Kenvue systems to uncover insights and drive operational improvements.
Foster strong customer relationships through proactive, timely, and solution-oriented communication.
Partner with cross-functional teams including Transportation, Distribution, Ecosystems, Supply Chain, and Customer Development to minimize non-compliance deductions and support cash flow objectives.
What we are looking for
Education
A university degree in a relevant field is required.
Required Skills & Experience
Strong written and verbal communication skills.
Bilingual (French & English, written and verbal).
Collaborative team player who builds strong business relationships.
High attention to detail, sense of urgency, and action-oriented mindset.
Curious and passionate about continuous improvement.
Business-savvy with experience delivering results.
Strong analytical skills and ability to implement scalable solutions.
Preferred
Relevant work experience is an asset; strong new graduates will also be considered.
Experience with SAP ONES4, High Radius, Excel, EDI, Power BI, or Tableau is advantageous.
Understanding of supply chain principles is a plus.
What’s in it for you
Competitive Benefit Package*
Paid Company Holidays, Paid Vacation, Volunteer Time & More!
Learning & Development Opportunities
Kenvuer Impact Networks
This list could vary based on location/region
- Note: Total Rewards at Kenvue include salary, bonus (if applicable) and benefits. Your Talent Access Partner will be able to share more about our total rewards offerings and the specific salary range for the relevant location(s) during the recruitment & hiring process.
Kenvue is proud to be an Equal Opportunity Employer. All qualified applicants will receive consideration for employment based on merit without regard to race, color, religion, sex, sexual orientation, gender identity, age, national origin, or protected veteran status and will not be discriminated against on the basis of disability.
If you are an individual with a disability, please check our Disability Assistance page for information on how to request an accommodation.
