Baycrest Ambulatory Services has an opportunity for a
Clinician Leader
Behaviour Support Outreach Team
PERMANENT FULL TIME, DAY
Position Type: Permanent Full-Time
Start date: February 2026
Shift Type: Day, some weekends (subject to change)
Hourly Pay Rate: $53.78 - $64.18
Bi-Weekly Hours: 75 Hours, 8 hrs/shift
Posting Number: 9083
Union: OPSEU 583
Date Posted: July 28, 2025
Internal Closing Date: August 7, 2025
Job Summary:
Baycrest has been appointed as the health service provider accountable for leading the implementation of the Toronto Ontario Health regions’ Behaviour Support Action Plan. The Behaviour Support Outreach Team (‘BSOT’) consists of interdisciplinary outreach Clinician Leaders, BSO Clinicians, Registered Nurses, a Nurse Practitioner and Personal Support Workers who have behavioural support expertise. The Clinician leader will travel and work in the long-term care and community sectors to help with managing responsive behaviours, capacity building, and data collection. The Clinician Leader will complete client observations and assessments, recommend appropriate interventions, model strategies and assist with transitions across sectors.
This position is an enhanced leadership position that focuses on supporting our resource team. The resource team is expected to travel across the Greater Toronto Area including Scarborough region.
Responsibilities include but are not limited to:
- Provides clinical operational leadership support to the BSO program focusing on optimizing care delivery on specific cases and on the BSO active patient population as a whole
- Participates in relevant data collection, education and research activities, and performs duties consistent with the job classification, as required
- Provides comprehensive clinical assessments with a focus on identifying factors contributing to responsive behaviours utilizing a bio-psychosocial framework
- Collaborates with clients, care partners, and the clients circle of care to develop and disseminate individualized behaviour management plans in the community and long-term care sectors
- Facilitates weekly sub region rounds, supports change management, conflict resolution and assists with task assignments for the BSO PSWs
- Collaborates with the Virtual Behavioural Medicine (VBM) care team, client, care partners, and the clients’ circle of care in the provision of VBM services to optimize care co-ordination and provides advice, recommendations and solutions on the most complex cases
- Collaboratively develops and plans assignments with PSWs, community agencies and Long-Term Care Teams
- Escalates issues to the Clinical Manager as appropriate
- Monitors and reports weekly on BSO Wait times, number of referrals, and other data requested by the Clinical Manager
- Identifies opportunities and takes leadership role to establish linkages with partnering organizations to promote and advance the BSO program and model
- Coordinates and ensures the effective use of resources to meet client needs
- Participates in relevant research activities and performs duties consistent with the job classification, as required
- Reviews complex referrals in collaboration with BSO coordinating office
- Works side by side with the Toronto Ontario Health atHome (OHaH) teams and other community providers to provide behavioural support expertise, coaching and building capacity through partnerships
- Collaborates and liaises with hospital, community groups, crisis teams, and other community teams to develop an integrated pathway for clients
- Facilitates transitional support from community into acute care or the long-term care sector
- Performs teaching responsibilities, participate in relevant education and research activities, and performs duties consistent with the job classification, as required
- Performs departmental responsibilities to contribute to the efficient and effective provision of service
- Ensures the protection of client rights and acting in an advocacy role for the resident/clients
Qualifications include but are not limited to:
- Completion of a Master’s degree program in a healthcare profession
- Current registration/licensure in good standing as required by a professional body
- Minimum three (3) years related experience in geriatrics, community-based seniors care and dementia behavioural management
- Experience/familiarity with Resident Assessment Instrument—Home Care© (RAI-HC) and behavioural, cognitive, psychosocial, and environmental assessments relating to responsive behaviours
- Demonstrated expertise and knowledge of working with individuals with various types of dementia, delirium, and those with acute behavioural change
- Demonstrated competence in the use of standard psychogeriatric assessment tools and behavioural support management approaches
- Demonstrated excellent clinical-reasoning, critical thinking and problem-solving skills
- Training in or knowledge of Gentle Persuasive Approach (GPA), P.I.E.C.E.S. U-First!, Montessori Approach
- Effective assessment, intervention, client centered and collaborative care planning skills
- Experience providing caregiver education, support and counselling relating to caring for a person with responsive behaviours
- Demonstrated experience working collaboratively with primary care and specialists in the care of older adults with responsive behaviours
- Ability and willingness to travel in the Toronto LHIN area
- Proficient computer skills (Microsoft Office Suite) and the use electronic communication devices and software pertaining to risk management and RAI documentation
- Experience with program development, evaluation and quality improvement initiatives
Additional Benefits:
- Vacation Entitlement
- Opportunity to enroll in the extended health and dental benefit plan
- Opportunity to enroll in the Healthcare of Ontario Pension Plan (HOOPP)
- Access to 24/7 Employee Assistance Program
INTERNAL APPLICANTS: Current Baycrest employees must apply online through the Baycrest intranet. Applications submitted through the external careers website will only be considered after the internal application process. If you are a current employee and are unable to access the intranet, please contact Human Resources for assistance.
EXTERNAL APPLICANTS: Please submit your application online by clicking the Apply button below.
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Thank you for your interest in joining Baycrest. Only those selected for an interview will be contacted.
Baycrest is committed to providing accessible employment practices that are in compliance with the Accessibility for Ontarians with Disabilities Act (‘AODA’). If you require accommodation for disability during any stage of the recruitment process, please notify Human Resources at [email protected] or 416-785-2500, ext. 2961.
All successful candidates will be required to complete a police reference check/vulnerable sector screen.