Requisition Number: 101869
Bilingual Onsite Deskside Analyst
- 14,000+ engaged teammate s globally
- #20 on Fortune’s World's Best Workplaces ™ list
- $9.2 billion in revenue
- Received 35+ industry and partner awards in the past year $1.4M+ total charitable contributions in 2023 by Insight globally
As a Bilingual Onsite Deskside Analyst, you will be responsible for the troubleshooting, repair, installing of peripherals, and instrumentation devices or hardware, as well as providing technical assistance and training to system users. We will count on you to demonstrate ability to enable technology solutions by working collaboratively with clients, business partners, other IT Divisions, vendors, and corporate stakeholders. Along the way, you will get to:
- Troubleshoot and triage the Enterprise or Desktop Systems in conjunction with Operations.
- Work with Citrix, Virtual Desktop, thin clients and provide advanced troubleshooting on Windows operating systems.
- Assemble, configure, and troubleshoot computers and peripherals at an advanced level
- Install operating systems and properly approved and licensed software
- Be AmbITious: This opportunity is not just about what you do today but also about where you can go tomorrow. When you bring your hunger, heart, and harmony to Insight, your potential will be met with continuous opportunities to upskill, earn promotions, and elevate your career.
- IT related Certificate or Diploma from a recognized post-secondary institution
- 3-5 years troubleshooting related experience and/or IT customer service experience in an enterprise environment
- Strong communication, organizational, customer service, documentation, and problem-solving skills Must possess A+ certification
What you can expect
We’re legendary for taking care of you, your family and to help you engage with your local community. We want you to enjoy a full, meaningful life and own your career at Insight. Some of our benefits include:
Join us today, your ambITious journey starts here.
Insight is an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, sexual orientation or any other characteristic protected by law.
At Insight, we celebrate diversity of skills and experience so even if you don’t feel like your skills are a perfect match - we still want to hear from you!
Insight is an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, sexual orientation or any other characteristic protected by law.
Posting Notes: Montreal || Quebec (CA-QC) || Canada (CA) || IT Infrastructure & Support || None || CA - Montreal, QC ||
