Bilingual Fraud Officer

What is the opportunity?

As a Fraud Officer on the Transaction Monitoring Cheque Prevention team, you will be responsible for supporting RBC’s Client First strategy, and deliver superior experience by providing quality service to Clients. Enhance RBC Financial Group’s risk mitigation strategy through analysis and investigation of potential fraud transactions via Client Card and in branch.

Special Considerations:

Sunday/Monday/Tuesday/ Friday/Saturday (Weekend = Wednesday & Thursday) - 11pm to 7am (Overnight)

Sunday/Monday/Thursday/Friday/Saturday - (Weekend = Tuesday & Wednesday) - 12pm – 8 pm (Mid shift)

Sunday/Monday/Thursday/ Friday/Saturday (Weekend Tuesday &Wednesday)

Sunday – Monday – Thursday = 9am-5pm / 10am-6pm

Friday – Saturday = 7am – 3pm

What will you do?

• You will be responsible for detecting fraudulent activity and minimizing fraud losses by analyzing and identifying transactions and taking appropriate action
• Use problem solving tools and analysis techniques to break apart more complex current and evolving fraudulent activities and trends.
• Continually react and adapt to ensure quick resolution of identified issues/gaps
• Communicate and collaborate with internal service partners
• This role is dependent on the capability to function as a team on a high level as well, being accountable, flexible and deliver results in high pressure situations

What do you need to succeed?

Must-have

• Strong knowledge of Deposit fraud and current fraud trends

• Bilingualism (English and French) required, as you will regularly do business with RBC partners and/or employees across Canada with English and French speaking needs.

• Strong investigative, critical thinking and multi-tasking ability
• Ability to learn and utilize multiple specialized investigative tools
• Microsoft office software

Nice-to-have

• Fraud experience considered an asset
• Previous branch/customer service experience
• Technologically savvy
• Knowledge of Digital fraud and current fraud trends
• Knowledge of CAMPS, Passport, Iris, Sales Platform, OBAT, Application Launch Pad, COR.IQ

What’s in it for you?

We thrive on the challenge to be our best, progressive thinking to keep growing, and working together to deliver trusted advice to help our clients thrive and communities prosper. We care about each other, reaching our potential, making a difference to our communities, and achieving success that is mutual.

• Continued career advancement opportunities
• Exposure to strong mentorship and leadership examples
• A comprehensive Total Rewards Program including bonuses and flexible benefits
• Ability to make a difference and lasting impact
• Work in a dynamic, collaborative, and high-performing team

Job Skills

Anti-Money Laundering (AML), Credit Analysis, Data Gathering Analysis, Financial Regulation, Fraud Management, Fraud Risk Management, Information Capture, Order Processing, Process Management, Risk Control

Additional Job Details

7101 AV DU PARC:MONTRÉAL MONTRÉAL Canada 37.5 Full time PERSONAL & COMMERCIAL BANKING Regular Salaried 2025-07-30 2025-08-14

Note: Applications will be accepted until 11:59 PM on the day prior to the application deadline date above

Inclusion and Equal Opportunity Employment

At RBC, we believe an inclusive workplace that has diverse perspectives is core to our continued growth as one of the largest and most successful banks in the world. Maintaining a workplace where our employees feel supported to perform at their best, effectively collaborate, drive innovation, and grow professionally helps to bring our Purpose to life and create value for our clients and communities. RBC strives to deliver this through policies and programs intended to foster a workplace based on respect, belonging and opportunity for all.