Hotel Equities, a multi-award-winning hotel development and hospitality management company, is currently searching for a remarkable Banquet Server for the Delta Guelph Conference Centre in Guelph, ON.
Job Purpose:
Service, set -up and break down assigned functions in a safe, accident-free manner. Warm, knowledgeable service and helpful guidance reassure guests they’ve made the right choice to stay with us. Responsible for preparation, serving, and breaking down food and beverage events such as weddings, conference, corporate functions and many more various events. Ensuring guests rceive prompt and professional service, and maintain a clean and organized event space throughout the function.
- Must have clean and wrinkle free uniform, Delta Name Tag, all black banquet uniform and black non-slip shoes. Adhere to grooming and appearance standards.
- Must be able to read BEO’s (Banquet Event Orders) and know all the equipment necessary to complete the set up for each function.
- Set up buffets with food presentation and table prep before event begins.
- Keep buffet stations neat and clean while servicing guests per established policies and procedures.
- Use proper in-room clearing to ensure the event space and tables remain clean and presentable.
- Assist Banquet Manager/Supervisor in setting up/breaking down buffet or other special food service tables and equipment.
- Greet and serve guests following instructions from your manager/supervisor according to the specific event.
- Complete all side work during and after events.
- During events when servers have down time must organize and stock all products used or help prepare for next day’s events.
- All equipment used must be returned to proper area and wiped down and kept neat in banquet areas.
- All buffet food that has been served must be disposed of properly.
- Banquet areas should be neat and clean, wiped down and ready for next day’s business.
Qualifications and Requirements:
- High School diploma /Secondary qualification or equivalent.
- Experience with Marriott, Hilton, IHG, Wyndham or Hyatt processes and standards. (Preferred)
- Experience in serving/catering (Preferred)
- SmartServe Certificate
This job requires the ability to perform the following:
- Requires thorough knowledge of the catering and food profession in order to perform non-repetitive analytical work.
- Must have communication skills to be able to communicate with staff and guests in a friendly manner.
- Must have moderate comprehension and literacy to read and understand all BEO's requests.
- Lifting/Pushing/Pulling/Carrying: All these functions are essential because of the heavy production associated with Banquets. Items include food, small equipment.
Other:
- Being passionate about people and service.
- Strong communication skills are essential when interacting with guests and employees.
- Problem-solving, reasoning, motivating, and training abilities are often used.
- Have the ability to work a flexible schedule including nights, weekends and/or holidays.
Amazing Benefits At A Glance:
- Team Driven and Values Based Culture
- Vacation
- Same-day pay available
- Career Growth Opportunities
- Third Party Perks (Movie Tickets, Attractions, Other)
- Employee discount
- Flexible schedule
